Author Topic: Issue with PayPal buttons and Facebook  (Read 3574 times)

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Issue with PayPal buttons and Facebook
« on: May 02, 2019, 10:10:37 AM »
I don't know how new this is, but someone I know just posted this on Facebook and thought I'd share.

Paypal Hosted Buttons HEADS UP!
For those you you who use PayPal hosted buttons for ordering on your web page there is a problem when you are linking to your web page from Facebook when your customer is using most mobile devices and clicking on your link.  It is caused by the Facebook Mobile Browser. The browser is a stripped down browser for fast page loading. It does not render the button correctly, This causes the user to end up at a login page with no relation to your product he/she has ordered. The only solution i have found is to request the user type or paste the URL into a different browser like Safari or Chrome. Learned that yesterday when a $90.00 order was not placed because of a customer frustration when he could not purchase and could not articulate the problem.

I would provide the link to the post, but it's a closed group

Southern Jewel

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Re: Issue with PayPal buttons and Facebook
« Reply #1 on: May 03, 2019, 08:45:02 PM »
I don't have a Facebook account.
However, wasn't there an update of some sort to Paypal and embedding the Paypal code that was announced a few months ago?
I'll see what I can find.
I haven't worked with HTML in so long.
I wonder if I could still code it in correctly.

There's a donate Paypal button on this site.
Perhaps I'll test it out tomorrow and see if there are any errors.
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