Author Topic: ***KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED  (Read 130 times)

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Southern Jewel's Fab Finds

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***KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED
« on: August 21, 2018, 10:21:52 AM »
So I receive this email yesterday from eBay: KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED
Ummm, nope.
My fees are paid automagically via Paypal.
I know my fees are paid because, I saw the charge go through and noted it in my books the day they went through.

What gave me a start?
It has the exact amount of my fees that had been paid this month to eBay.
Now, I know not to click on any links that come in an email (geeeesh) so I signed into my eBay and then Paypal from another browser.
Just to be on the safe side, I changed passwords at the same time.

All's well, fees show as zero, no messages via my dashboard from ebay.
Decided to visit the eBay forums and yep...
In case you received one (as it appears many have) of these emails:
Another Glitch per Ebay Customer Service Rep.
eBay Forum Discussion on Payment Needed

It was time for me to change my passwords anyway.
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Southern Jewel's Fab Finds

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Re: ***KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED
« Reply #1 on: August 21, 2018, 07:22:40 PM »
Received this email this afternoon from eBay.

Dear d***********

On August 20, we sent you an email with the subject line ‘Keep your account in good standing - payment needed’, indicating that your payment was due. That email was inadvertently sent to you. We’re sorry for the time you may have spent reviewing and responding. We value your time and we apologize.

Your account is in good standing and there is no action required by you.

As always, to review your current payment status:
1. Go to My eBay, and then select Account.
2. Select the All account activity link in the Account Summary section.

Thanks for your understanding.
eBay

Honestly, I do understand.

uncleleroy

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Re: ***KEEP YOUR ACCOUNT IN GOOD STANDING - PAYMENT NEEDED
« Reply #2 on: August 21, 2018, 11:24:22 PM »
My fees are paid through PayPal also and I got both messages. After I figured out I didn't owe anything, I just ignored it.

  

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