Author Topic: PayPal system error, shipping address affected  (Read 1675 times)

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PayPal system error, shipping address affected
« on: April 17, 2015, 06:57:43 PM »
Got this in email and thought I'd share


PayPal experienced a recent system issue which impacted some transactions between buyers and sellers. From 4:00 p.m. PDT on April 13 until 6:00 a.m. PDT on April 14, some transactions were incorrectly labeled as a payment for a service, instead of for goods. This prevented shipping information from being included in the details of the payment.

If you received a payment for a service during this timeframe, please work with your buyer to verify that the transaction was for a service. If it was, great, there’s nothing you need to do. If it was for an item, you’re covered under Seller Protection in this case as long as you ship to the buyer’s address.

We apologize for any inconvenience and appreciate your business.


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