It gets BETTER. Today I get emails telling me that delivery was attempted on the 6th but they couldn't leave the package. REALLY? I got it and it was beat to death and I filled out your forms and spoke with customer service on the 6th about the delivery, filled out your packaging feedback form and included photos.
On the second half of the order they say it was delivered. Yeah. To DELTONA. I don't live in DELTONA. So someone is enjoying my package, it just isn't me and I got these emails this morning!
Hello,
We're writing about the order you placed on November 06, 2014 (Order# 107-xxxxxxx-xxxxxxx).
USPS attempted to deliver your package but was unable to leave the package unattended. In order to make arrangements for redelivery or pickup at your local Post Office, please visit https://redelivery.usps.com/ and use the package tracking number 9361289877845104241898.
If the package was attempted to be delivered to a business location that was closed during the time of the delivery attempt, USPS will automatically attempt to redeliver the package on the next business day.
If your package was to be shipped to a PO Box address, it was likely too large to leave in your particular post office box.
For more information about picking up this package, please visit http://www.usps.com and click "Locate a Post Office" to find contact information for your local post office or call 1-800-ASK-USPS.
The items listed below are included in this package:
"10" x 13", 2 Mil Clear Zip Lock Bags, Pack of 100"
http://www.amazon.com/dp/B003ZZUJZS
Tracking they provided is:
November 8, 2014 , 2:34 pm
Forwarded
ORANGE CITY, FL
Your item was forwarded to a different address at 2:34 pm on November 8, 2014 in ORANGE CITY, FL. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect. Information, if available, is updated periodically throughout the day. Please check again later.
November 8, 2014 , 10:37 am
Notice Left (No Secure Location Available)
ORANGE CITY, FL 32763
November 8, 2014 , 8:50 am
Forwarded
ORANGE CITY, FL
November 8, 2014 , 8:22 am
Out for Delivery
ORANGE CITY, FL 32763
November 8, 2014 , 8:12 am
Sorting Complete
ORANGE CITY, FL 32763
November 8, 2014 , 6:33 am
Arrived at Post Office
ORANGE CITY, FL 32763
November 7, 2014 , 11:29 pm
Departed Shipping Partner Facility
DAVENPORT, FL 33897
November 7, 2014 , 12:50 am
Departed Shipping Partner Facility
WEST COLUMBIA, SC 29172
Not sure HOW they thought those slick bags of resealable bags would stay in that box once it was blown open like it was, but that's the order I received that they now say I didn't receive?? At 10:37 yesterday morning I WAS home, UPS delivered my dog snacks I reordered from Amazon, so why they say no one was available and there was no "secure" place to leave the package is beyond me.
Tracking on the second part of that order shows it was delivered to Deltona, even though my shipping address clearly shows an OC address. Go figure. I'm a little amazed with the paper trail I've left on this order, the refunds that were processed and labels to return the half order printed and shipped, and the new order placed (which btw they've already missed the guaranteed delivery date AGAIN on the replacement order), they can't figure out the status on the order?