Author Topic: IE 8 problems  (Read 4464 times)

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becky24343

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IE 8 problems
« on: January 04, 2012, 11:30:13 AM »
I wrote a long version of this but it was too rambling.  Here is the basic question - If you have a computer that has a bad, buggy version of Internet Explorer 8 that has never worked right from the out-of-the-box beginning, and you re-install it or upgrade it to a new version, will whatever is wrong with the original version tag along or get wiped out? 

I guess I've never been really clear on how much of the original remains when something is upgraded or reinstalled.  Sorry to inject total dumbness into these forums, but I'm getting conflicting answers from 2 IT guys and am losing confidence in both of them, and never had much confidence in my own opinions!

Thanks!
Becky
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stone

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Re: IE 8 problems
« Reply #1 on: January 04, 2012, 11:56:26 AM »
Hi Becky,

It shouldn't but of course all things are possible.  What kind of problems??

Is reformatting and reinstalling Windows out of the question?

becky24343

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Re: IE 8 problems
« Reply #2 on: January 04, 2012, 01:16:53 PM »
It's a work computer, small teachers' credit union; I'm the bookkeeper.  I use Firefox all the time so I never noticed anything wrong for a couple of months.  (The computer is about 14 months old.)  I came in and a co-worker was having a meltdown trying to do something in IE.  The page said to do something and click the Go button below.  Below, there was just white space, no buttons, nothing.  2 hours on tech support later, we were 2 hours older and still had no buttons.  They had us checking/unchecking/enabling/disabling all that stuff under Options like ActiveX and Java and scripts and I don't know what all.  So I've just stuck to Firefox, which works fine, and I've just been ignoring IE.   

Recently our ACH system provider has merged with another provider, so as of early December, we're using a new system... which only works with IE.    :053   I'm doing it from home for now but that is the very definition of no security, so I've got to figure out something.  I go to log in, type in user and password, click Continue, and go to a blank white screen.  Nothing to click, no more road there.  It's like things are being blocked or something.

Otherwise, the computer works fine, Firefox works fine, no other problems.  One guy told me to upgrade to a newer version of IE and that would get rid of the bug.  I wasn't sure if I trusted that or not, which sent me here.

Thanks for replying!
Becky
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eotrg2

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Re: IE 8 problems
« Reply #3 on: January 04, 2012, 02:26:17 PM »
What version of Windows is this buggy IE8 running on???

stone

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Re: IE 8 problems
« Reply #4 on: January 04, 2012, 03:31:04 PM »
If your computer is Vista or Win7 then I would update to IE9. What is there to loose?

eotrg2

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Re: IE 8 problems
« Reply #5 on: January 04, 2012, 04:16:54 PM »
May want to go a different way if it's WIN7, that's why I asked about the OS. From the stated age it PROBABLY is a WIN7 box but ya never know.

stone

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Re: IE 8 problems
« Reply #6 on: January 04, 2012, 04:30:44 PM »
What's the different way other than reformatting and reinstalling?

eotrg2

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Re: IE 8 problems
« Reply #7 on: January 04, 2012, 04:45:22 PM »
IE8 is actually an integral part of WIN7. If you remove it you should get "rid" of it, and will have no fallback to any other version of IE. Meaning that you use you choice of another browser to download IE9 and do a "clean" install. If that doesn't work to resolve the problem, I would agree with the hammer approach. Be sure to back it up first if ya decide to hammer it.

stone

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Re: IE 8 problems
« Reply #8 on: January 04, 2012, 05:26:54 PM »

biggfredd

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Re: IE 8 problems
« Reply #9 on: January 04, 2012, 11:02:12 PM »
Tried chrome?  Reloading ie8 will usually bring up a window asking if you want to reload and correct problems.
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becky24343

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Re: IE 8 problems
« Reply #10 on: January 05, 2012, 09:06:29 AM »
Wow, thanks for all the replies!  It's XP because they say the software won't run on a Win 7.  I guess they will have to make it compatible eventually, but that was what they said at the time we bought it. 

I haven't tried Chrome, even on my own computer, but the tech for the new system says that it is "proprietary" (I think that was the word) to Internet Explorer and won't run on anything else.

I guess reloading IE 8 is the way to go.  I think I'll let somebody else do it, though.  But if it doesn't work, I'll have no problems using the hammer!!   :h0035

Thanks again!  I'll report what happens.
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Re: IE 8 problems
« Reply #11 on: January 05, 2012, 11:25:15 AM »

I haven't tried Chrome, even on my own computer, but the tech for the new system says that it is "proprietary" (I think that was the word) to Internet Explorer and won't run on anything else.

Thanks again!  I'll report what happens.


There's an IE extentsion for Chrome if you'd like to download

stone

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Re: IE 8 problems
« Reply #12 on: January 05, 2012, 12:58:03 PM »
Hi Becky,

You said "One guy told me to upgrade to a newer version of IE and that would get rid of the bug". 
There isn't a newer version of IE for XP.  IE 9 is only available for Vista and Win7.

You can redownload IE 8 here:

http://www.microsoft.com/download/en/details.aspx?id=43

becky24343

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Re: IE 8 problems
« Reply #13 on: January 05, 2012, 03:20:01 PM »
Hi Becky,

You said "One guy told me to upgrade to a newer version of IE and that would get rid of the bug". 
There isn't a newer version of IE for XP.  IE 9 is only available for Vista and Win7.

Sorry, that was my fault.  I was trying to keep it short and not ramble, which is my usual inclination.  I was on the phone with that particular man and his actual quote was something like "Upgrading to a newer version will usually take care of bugs.  You know, they have IE 9 now."  He hadn't asked me about the XP or Windows 7 because we were talking in generalities. 

I had actually called to find out if he could get permission to come look at it, because he is a school system worker.  We are in a school building and on their internet line, but we are an independent business and not part of the school system.  The superintendent later told him no, that we needed to find our own repair service, so we never talked again and he never saw the computer.
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stone

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Re: IE 8 problems
« Reply #14 on: January 05, 2012, 05:32:36 PM »
There's an IE extentsion for Chrome if you'd like to download


If you don't reinstall IE 8 then Donna might have the solution. Worth a try!

becky24343

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Re: IE 8 problems
« Reply #15 on: January 06, 2012, 10:34:44 AM »
If you don't reinstall IE 8 then Donna might have the solution. Worth a try!
I wonder if Chrome's IE extension is better than the Firefox IE add-on?  The latter doesn't work for my high-security site, I tried it.   :-(    Apparently you just can't fool that site at all--it wants IE and no imitations!     

I am not familiar with Chrome at all.  Maybe I'll try that before getting into reloading things and probably making a mess. 
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stone

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Re: IE 8 problems
« Reply #16 on: January 06, 2012, 11:23:14 AM »
Chrome is a Great browser but I don't know about the extension. But since Donna suggested then I would suspect that it works fine.

Let us know!

Steve

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Re: IE 8 problems
« Reply #17 on: January 09, 2012, 07:29:53 AM »
Some sites are built for IE.
For me, to view them properly I use the IE extention...I haven't run into any problems.
Hope my solution has helped you.

  

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