Author Topic: Ink Frog  (Read 3408 times)

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bettysclothesline

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Ink Frog
« on: September 30, 2009, 05:28:00 AM »
I am having alot of trouble with Ink Frog. It may be just down. I have not listed for several months but I continued to pay each month. Last night when I tried to launch some listings it stated that my "AUTH token had expired." Didn't understand that. Now, I am up to try to work  and IF states that my password and username is all wrong. Does anyone have a phone number for IF? I can't e-mail them because my userername and password is invalid.



bettysclothesline

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Re: Ink Frog
« Reply #1 on: September 30, 2009, 06:33:36 AM »
I think that I found where to renew the token.

biggfredd

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Re: Ink Frog
« Reply #2 on: September 30, 2009, 08:41:56 AM »
this is an ebaY problem,not IF.
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gypsumoon

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Re: Ink Frog
« Reply #3 on: September 30, 2009, 12:43:51 PM »
Betty, did you get it all straightened out?

Fred is right, it's ebay, not IF - but IF still might be able to help you.  If you can't open a ticket because of the username/password issue, you should just e-mail Greg directly and explain the problem.  greg@inkfrog.com.

Anyway I hope you were able to fix it all yesterday - it's *so* frustrating to set aside time to work and then have something like that happen  ???

Cindy

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Re: Ink Frog
« Reply #4 on: September 30, 2009, 04:58:21 PM »
Thanks, I finally figured out the Auth token (yes, eBay) but I am mailing Greg about my username and password. And, yes, I want to get back to listing and it is so disappointing to be stopped!

  

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