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51
Free replacements for customers—at no cost to you
from Amazon Seller News

Getting a replacement for an FBA item just got easier for customers. As of September 5, 2018, a customer returning your item can ask to have a replacement sent to them free of charge—and there will be no cost to you.

For you, this means less time focusing on payments and refunds because the sale of the original item is unaffected. For customers, this means more convenient FBA returns, consistent with Amazon returns as a whole.

How it works:

1)    To get a replacement item, a customer starts a return through the Online Returns Center or Customer Service.
2)    If a customer requests a replacement, Amazon ships one from your inventory and asks the customer to send the original item to one of our returns centers. If they don’t send it back, or if the original item is returned damaged, Amazon will reimburse you according to the FBA customer returns policy. See the Replacements section of the policy for more information.


So I lose money at Amazon's cost and another 45 day wait I'm sure.
Ugh.

52
* Beyond eBay & Amazon / Re: Facebook analytics
« Last post by Southern Jewel's Fab Finds on September 20, 2018, 10:54:27 AM »
I miss the days of the analytics we could sign up to receive via eBay.
Can't remember the company (Bobby would) but it was a phenomenal service.
Where your buyer came from, what search words they used, hours/minutes they stayed on your sales page, hours of day items were bought and more.

Now, that info was helpful.

This info/analytics not so much.
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* Amazon Central / Re: Amazon Multi-Channel Fulfillment
« Last post by Southern Jewel's Fab Finds on September 20, 2018, 10:52:21 AM »
To be honest, I've never done MCF.
We used to have several sellers here who were into MCF big and tied it together with affiliate ads.
Those sellers not only used eBay but also their own websites.

You're on the right track with the stats you posted though.

Gimme a couple of days to get back into the swing and I'll do more research.

I'm pleased with what I have up on eBay and it's sales and would feel comfortable with using MCF if the cost justified.
You can and could double your sales (if not more) by using this service and I applaud that you are considering.

From what I hear it works smooth as silk.

I don't work hard enough on eBay or sell enough on eBay to justify the extra $.
54
Blinded by the big boys?
Nope.
Nada.
Zip.
Zilch...Not me.

I like having my little corner of the ecommerce world and you're right, when it ends it ends.
Which for me looks like it will be coming spring of 2019 or after the holiday season of 2019.
I'm getting too old.
<smile>

I've been outta town taking a break for the last week.
I'm pulling my bootstraps up and getting back into the swing of ecommerce.
And not with the biggest smile on my face.

It's nice to get away.
55
* E-commerce In The News / Re: Wal-Mart and eBooks/audio books
« Last post by Southern Jewel's Fab Finds on September 20, 2018, 10:43:20 AM »
I'll have to check our cabinets and make sure.
Thanks for posting.
56
Thanks for posting.
She runs a great website.
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* Amazon Central / Amazon Multi-Channel Fulfillment
« Last post by uncleleroy on September 19, 2018, 03:52:34 PM »
Ok, so I'm looking at using MCF for some eBay sales and potentially other places as well.

What are the characteristics of products that would provide a cost benefit over the cost of shipping myself. For example, almost everything I have in my inventory is under 1 pound and the cost to use MCF is consistently more expensive than if I shipped the inventory myself by at least $1 and in many cases more than $2.50. So I know that for those types of items, MCF does not make sense unless something is at a really high price point.

I just haven't figured out what type of products are good for MCF or some common characteristics that would make sense from a cost-benefit analysis. Any help would be appreciated.
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* Beyond eBay & Amazon / Re: Facebook analytics
« Last post by springintoscooters on September 18, 2018, 09:43:52 PM »
My You Tube selection pretty much says it all.
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* Beyond eBay & Amazon / Facebook analytics
« Last post by springintoscooters on September 18, 2018, 09:42:55 PM »
I manage a FB business page for a friend. Here's a snippet of the analytics behind a post that I shared with the page's owner along with the comment "FB analytics aren't worth the paper they'd be written on."
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