Recent Posts

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* Amazon Central / Re: Just saying "hello"
« Last post by WayOutWest on May 24, 2020, 10:44:17 AM »
Hello back. Glad to hear you're okay. What with all of the trade shows and fairs shut down (they just cancelled MN fair, which only makes sense since they can get 200,000 in the gate in one day), we're getting a break here and getting to have time to work on stuff around the house. Online sales are going pretty good. Hope the same is true for you.
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* Amazon Central / Just saying "hello"
« Last post by uncleleroy on May 13, 2020, 03:16:00 PM »
Just wanted to say hi to everyone who I haven't seen (on my screen at least) for a long while. I hope everyone is staying safe and well.
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* General Online Selling Questions & Issues / uReach.com shutting down
« Last post by WayOutWest on April 02, 2020, 09:44:00 PM »
uReach.com, a long-standing, popular service for obtaining an 800 number that automatically forwards to different phone numbers based on the schedule you set, along with voicemail service, and which includes incoming and outgoing online fax service, is shutting its doors. 

From uReach:

SUBJECT:  IMPORTANT NOTICE Regarding Termination of Your Current uReach.com service & Accounts – Effective June 15th, 2020

April 2nd, 2020

To: All uReach (uReach.com) Customers

 It has been a privilege to provide user-friendly and affordable communications solutions utilizing the uReach.com cloud. Unfortunately, Ribbon Communications has decided to no longer offer these services and as such, your service and the network supporting your service will be discontinued effective June 15th, 2020 and will not be available after that date.  This letter serves as formal notice to all uReach.com customers of this service termination and to make you aware that there will be no access to data or service on the system as of that date.

As part of this notice, you should consider whether to download any needed data from uReach.com and proactively begin to transition your uReach.com communication solutions to a suitable alternative prior to this termination of the uReach.com services and pursuant to the uReach.com Terms of Service at https://www.ureach.com/home/terms.htm.  To keep your number, you may want to port your number to a preferred carrier of your choice.

While we do not have a replacement service provider that we can recommend, several of the uReach products are similar to services provided by other vendors.  For the following uReach products, you may find it convenient to seek comparable products from our partner ISSQUARED, as found on the URL http://www.issquaredinc.com:

Executive

One Number Plus

Premier

uAttendant

uConnect

uFax

uMessage

uNumber

Visionmail

Voicemail

For BusinessPhone and BusinessCall products, other vendors such as Sprint ( see https://business.sprint.com/solutions/sprint-multiline/ ) have similar products that may suit your needs.  Similarly, for our BusinessTeam product, you might find similar services available from Microsoft Teams, Slack, Cisco WebEx Teams, Rocket.Chat, Telegram, Workplace by Facebook, and/or Salesforce Chatter.   While Ribbon neither promotes nor endorses these vendors and their solutions, nor has any commercials interest in those companies, we want to make you aware of options in the broader marketplace for you to consider.

Please note there is no upgrade or migration path for your user-related data in any case.

IMPORTANT: We are hereby advising you to backup or save any required emails, faxes, voicemails, and any other valuable information on uReach.com before June 15th, 2020 in order to avoid losing any information that may be critical to you.

For further clarity, after the uReach.com service is turned off on June 15th, 2020, and any data associated with the uReach.com services will no longer be available.  Your credit card will no longer be charged the regular monthly renewal fees after June 15th, 2020 or if you choose to discontinue your service prior to that date by contacting our customer support team.

To speak with a Ribbon Communications Customer Support representative by phone, please call 877-717-8732 (nationwide in the U.S.A.) between the hours of 9:00AM to 6:30PM Eastern Time, Monday through Friday.
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* E-commerce In The News / Hawke Media Amazon Report During the Coronavirus
« Last post by WayOutWest on March 23, 2020, 03:19:06 PM »
From the article:
We're seeing food and beverage sales as well as companies in the wellness category skyrocket on Amazon. Their average return on ad spend (ROAS) has gone from 4.5x to 6x–an almost 30% increase!–in a week.

And

A number of products categories are seeing a massive spike in sales. Including bottled water (up 78% week-over-week) and vitamins/supplements (up 78% week-over-week).

https://hawkemedia.com/blog/amazon-coronavirus-report
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* Amazon Central / Re: FBA’s In-Stock Head Start feature Oct 2019
« Last post by WayOutWest on February 09, 2020, 03:22:34 AM »
Lately I've seen more and more items for sale that won't beer in stock for days or even a week or so. One particular item, though, the in stock date kept getting extended for some reason, which was frustrating to me as a buyer.
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Hmm.. I thought it was Amazon policy that if you sold on the .com site you had to provide a U.S. return address, regardless of order amount (if you wanted the item back in event of a return).  Apparently there's something I'm overlooking on past policy.
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* Amazon Central / Re: Can't Contact Customer for Negative Feedback
« Last post by WayOutWest on February 09, 2020, 03:12:29 AM »
Honestly there's not much that surprises me any more when it comes to Amazon :/ 
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* Amazon Central / Can't Contact Customer for Negative Feedback
« Last post by uncleleroy on January 13, 2020, 05:06:29 PM »
I rarely get negative FB that sticks. This time around though, I received it for a product I don't even carry. The feedback stated that the customer kept ordering a specific size and kept receiving a different size.

So I tried to get it removed in hope the bot was ill-programmed and would remove it. No such luck.

So I go to use the "contact customer" function to appeal to the buyer about their feedback and kindly ask them to remove it. After all, Amazon's help pages do tell us to try and resolve any issues with the customer.

Nope. Nada. Nothing. I am blocked from contacting the customer completely. I tried this with another negative FB I received (but was striken through). Nope. Nada. Nothing.

So now we can't contact the customer at all?
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* Amazon Central / Re: Fedex Express Dumps Amazon as Customer
« Last post by uncleleroy on January 01, 2020, 08:13:55 PM »
Yes, enjoy your life however you are able. That way, when it is our time to go we can sense that we have lived a full and happy life.

And thank you for the condolences for Dad. It is still surreal and it hasn't yet quite sunk in yet of his passing. I am sure it will become real in the near-term future.

And yes, we look forward to hearing of your stories. Those of us that are too young to retire are going to live vicariously through you.  :laugh
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* General Discussions / Wishing everyone the best!
« Last post by WayOutWest on December 29, 2019, 12:16:31 PM »
I hope everyone has been having a very successful holiday season and that everything is going as well as can be both in business and personal lives :)
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