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Topics - Southern Jewel's Fab Finds

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* Amazon Central / Amazon ODR Window Change? Nov 8 2017
« on: November 08, 2017, 09:26:24 AM »
Amazon Seller Forums ODR Window Change?

First poster of the thread:
It appears the ODR window has changed today - both short and long term now have the same end date (as of today, Nov 7th both are showing Nov 5th).

Anybody else?

Here is what I see:
Long Term ODR: Aug 8 - Nov 5
Short Term ODR: Sept 7 - Nov 5
Amazon Just Slashed Prices. Here's What Third-Party Vendors Need to Know

Heard this yesterday on the news, meant to post earlier.

Amazon is forcing discounts on its third-party sellers. Hmmmmmm.
You'll need to click the link to read the entire piece....

"At first glance, we thought it was great," he said of the discount, which is being called Discount Provided by Amazon. But at a closer look, he realized it would mean "violating our seller agreement with every other marketplace that we sell on."

Amazon is trying to keep prices competitive with Wal-Mart and Dollar General, WSJ reports, especially as the holiday shopping season starts. Amazon is using the discounts on items sold by third-party vendors to match the prices offered by other retailers. Amazon covers the difference between its price discount and the normal price listed by independent vendors, which means vendors don't feel the discount. But, the price cut still could result in thousands of third-party vendors violating the minimum advertised price policies they signed with product manufacturers and brands, as well as pricing agreements they sign with other online marketplaces.
* Amazon Central / New columns in Amazon order reports
« on: November 03, 2017, 07:56:01 PM »
New columns in Amazon order reports

Nov 2, 2017

We have added several columns to all types of order reports that you request.

The new columns are:
1.    is-business-order
2.    is-premium-order
3.    is-prime

If you use programmatic access to process reports, please check for any potential impacts.   We added these columns to provide a standard format for all your reports in all regions.
* Amazon Central / Fee reduction: Fulfillment by Amazon Subscribe and Save
« on: November 03, 2017, 07:54:56 PM »
Fee reduction: Fulfillment by Amazon Subscribe and Save

Nov 2, 2017
To help sellers list more products and lower their costs, Amazon is offering a limited-time FBA fulfillment fee reduction on products enrolled and purchased through the free Subscribe & Save program. This fee promotion starts on November 28, 2017, and will run through November 27, 2018. During this promotion, sellers that offer a 15% Subscribe & Save discount on their products will receive a reduction of $1.25 per order on the FBA fulfillment fees for such products.
* Amazon Central / Amazon Manage FBA Returns page is now available
« on: November 03, 2017, 07:54:08 PM »
Amazon Manage FBA Returns page is now available

Nov 3, 2017
As part of our ongoing efforts to provide a great selling experience, we have added the Manage FBA Returns feature to your Seller Central account. The Manage FBA Returns page provides improved visibility to the FBA returns process, starting from the time the customer is refunded to the time the item is returned and processed at Amazon’s warehouse, including items that have been refunded, processed at a warehouse, or reimbursed (if applicable). FBA Sellers can now navigate to the page by going to the INVENTORY > Inventory Planning > Manage FBA Returns tab.

Let us know your ongoing thoughts on how well we’re meeting your needs, and where there are areas for improvement. You can provide feedback by using the "Tell us how we’re doing" link at the top, or the FEEDBACK icon at the bottom of the Manage FBA Returns page.
Amazon Restrictions on contacting buyers for FBA gifted items

Oct 30, 2017

Starting today, you cannot initiate a message to a buyer about a return via the Buyer-Seller Messaging Service if the buyer's order contains an FBA item designated as a gift.

You will still be able to respond to messages about such returns if the buyer initiates the communication.

For FBA items, Amazon will take care of order-related issues and customer service on your behalf.
From Seller Support Forums:

AMAZON SENT OUT WRONG NOTICE !! Holiday Selling Guidelines

Oneida Books posted and link posted above:

Got through to support and verified the mistake .... EVERYONE got it and they are aware.

Expect an email correcting the mistake from Amazon

Edited by: Oneida Books on Oct 31, 2017 7:23 AM

All support staff aren't aware yet though so if you contact them don't expect they will know.

Blanket email sent out to every seller on Amazon:
Dear Seller,

We are writing to let you know that your seller account does not currently meet
some or all of the following Holiday Selling Guidelines for the Toys & Games
store this holiday season:

Your first sale on must occur prior to September 19, 2017 (sale
does not need to be specific to the Toys & Games store)
You must have processed and shipped at least 25 orders between September 1 and
October 31, 2017 (orders do not need to be specific to the Toys & Games store)
Your short term order defect rate must be no greater than 1% as of November
1, 2017.
Your pre-fulfillment cancel rate must be no greater than 1.75% between October
1 and October 31, 2017.
Your late shipment rate must be no greater than 4% between October 1 and
October 31, 2017.

To be eligible to sell in the Toys & Games store this holiday season, please
evaluate your selling practices and take action immediately to increase your
sales or improve your performance.

Posted on the forum: Amazon just called and apologized (yes, hell just froze over).
Real email will be November 8th!
Amazon Two-Step Verification is Mandatory by November 1

Oct 20, 2017
We want to make sure that all Seller accounts are more secure during and after the holiday season. To accomplish this, we require all Seller Central users to enable Two-Step Verification (2SV) before November 1. After that date, you will not be able to sign into Seller Central until you enable 2SV. Make sure that you and anyone with permissions for your account have enabled 2SV in order to ensure uninterrupted access to Seller Central.
* Amazon Central / Amazon - Prepaid returns on seller-fulfilled items
« on: October 16, 2017, 10:45:19 AM »
Prepaid returns on seller-fulfilled items

Amazon will enable prepaid returns for sellers, starting October 2.

The update is scheduled to take place over several weeks.
If your account has been enabled for prepaid returns, you will see a notification at the top of the Manage Returns page.

This return process will automatically approve all seller-fulfilled returns that fall within the Amazon returns policy.
Customers with approved returns will be able to print a prepaid return shipping label through the Online Return Center instantly.

You can continue to track your return requests on the Manage Returns page.

I checked my Manage Returns and don't see that I'm included. Phew!
Thread on Amazon Seller Forums
* Amazon Central / Are prescription drugs the next target for Amazon?
« on: October 10, 2017, 09:46:36 AM »
I mentioned this months ago...I think in July 2017.
Are prescription drugs the next target for Amazon?

Another day, another report that Amazon might try to upend a part of the traditional retail industry.
Are pharmacies and the health care business next?
Two analysts at Leerink, a boutique investment firm that focuses on the health care industry, said in a report Friday that Amazon (AMZN, Tech30) will "almost certainly" get into the prescription drug distribution business within the next two years.

Shares of the CVS (CVS) and Walgreen (WBA) drugstore chains both fell nearly 5% Friday following the release of the report. Pharmacy benefit management company Express Scripts (ESRX) dropped more than 2.5%.
The stocks were all down again Monday. CVS and Walgreen dropped 3% further and Express Scripts fell 5% -- even as Amazon rose and the Dow and Nasdaq hit new all-time highs.
Amazon is simplifying how we display prices to customers
Oct 5, 2017

Starting in mid-October, Amazon will begin simplifying the detail page to show your lowest offer price and a "list price," if you choose to provide one. When this change happens, prices formerly described as "sale" prices will be displayed as "prices." If you use the sale price, there will no longer be a separate field or display for pre-discounted prices after the change occurs. You do not need to take any action when the price display changes.

You might be interested in the following features:

List price: To include a list price, please review Amazon's Policy on Reference Prices, and complete the "Manufacturer's Suggested Retail Price (MSRP)" field in Seller Central or in the inventory upload file. List prices must represent the price at which sellers or other retailer(s) have recently made substantial sales of the product in question. Sellers also are responsible for ensuring that the list prices provided to us remain current.

Promotions: To let customers know that you are offering a sale or special discount—such as percent off, buy one get one, or free shipping—using Promotions tools. For more information, see the Promotions Help page.

Things that make you go hmmmmmm
* Amazon Central / Amazon - Manage FBA Inventory Report
« on: October 05, 2017, 09:38:29 AM »
Manage FBA Inventory Report will show inbound data for shipments created in the last 18 months

Currently, Shipping Queue and Received Inventory report provide access to shipping data for shipments created in the last 18 months.

To make our reports consistent, effective Sept 15th, 2017 we're updating the Manage FBA Inventory report to show inbound data for shipments created in the same time period.

You can access the fulfillment reports by going to Reports and clicking fulfillment.
* Amazon Central / Referral Fee Discount on Grocery Products
« on: October 05, 2017, 09:36:52 AM »
Amazon Referral Fee Discount on Grocery Products

Oct 2, 2017
To help sellers list more products and keep prices competitive, Amazon is offering a limited-time referral fee discount on Grocery products.

This fee promotion starts at 12:00 a.m. October 15, 2017 (PST), and will run through 11:59 p.m. October 14, 2018 (PST).

During this promotion, the referral fee will be 8% of the total sales price for Grocery products that have a total sales price of $15.00 or less.

This is down from 15% of the total sales price on all Grocery products.
The total sales price is the price paid by the buyer, including the item price and any shipping and gift-wrap charges.
Fulfillment by Amazon Liquidations Program Temporarily Closed

As of October 2, 2017, the FBA Liquidations program is temporarily closed.
If you have not received payment for your units, note that we are still working to secure the best price for your inventory.

If you have already enrolled units, and you have not received payment, the liquidation proceeds will appear in your account within 3 weeks.

We called this
I didn't choose many to be liquidationed, it was more of an experiment.
Now I know.
* Amazon Central / Amazon Bytes for Keyword Search
« on: September 28, 2017, 08:47:53 AM »
Policy updates
• Important changes to keyword search limit
Limiting search keywords has been shown to improve the quality of search results. In an effort to help customers find the right products, please ensure your product search keywords for the US marketplace are 250 characters or less (not including spaces and punctuation). It's important that you follow this policy for existing and newly registered ASINS or they will not be searchable on Amazon.

1 byte = 1 digit
space = 1 byte
number = 1 byte
letter = 1 byte
Special symbols = 2 bytes

Via: Amazon Seller Forums
* Amazon Central / New requirement when sending products to Amazon FBA
« on: September 27, 2017, 09:05:44 PM »
New requirement when sending products to Amazon

Hello from Fulfillment by Amazon,

In order for your products to be placed in our fulfillment centers more accurately and to be ready for sale quicker, starting on October 2, 2017, you will be required to provide the weight of a product in the manufacturer’s original packaging.

This information will help improve the accuracy of your inventory records and help move your products through our fulfillment network more efficiently so that they can become ready for sale quicker. You will receive a prompt to enter this weight for each ASIN when you create a new shipping plan if this information is not already on file. You will only be asked to provide this information once per ASIN.

The weight of the product in the manufacturer’s original packaging is needed in addition to the box content information, because it allows us to calculate the weight of each unit within the box individually.

Visit Send FBA inventory to Amazon (sign-in required) to learn more about shipping to our fulfillment centers.

To find out more about box content information, visit Box content information for shipments to Amazon (sign-in required).

Thank you for selling on Amazon.


The Fulfillment by Amazon team

**Note to self: Expect shipments to take three times as long thanks to listing against other sellers items that didn't fill in the weight when they set up the Amazon catalog page.
* Great Deals / Big Lots Friends & Family starts this weekend
« on: September 27, 2017, 10:36:53 AM »
Friends & Family starts this weekend
20% off

Saturday: Rewards Members, get 20% off your entire purchase all day Saturday, September 30th**. Plus, get free shipping on orders $99 or more online*. To use in store, scan your Rewards card at checkout. To use online, sign in to your Rewards account before checkout, and the discount will be automatically applied. See other restrictions below.

Sunday: All customers get 20% off your entire purchase all day Sunday, October 1st**! Extended store hours 8am to 10pm. To use in store, present coupon or barcode to cashier. Online discount will be automatically applied. No code needed!
* Amazon Central / Amazon Additional FBA listing requirements
« on: September 27, 2017, 10:29:06 AM »
Additional FBA listing requirements
Sep 26, 2017

As a reminder, when you select Fulfillment by Amazon (FBA) for your listing, you will be required to provide additional information about the product.

To ensure the safety of our customers and compliance with all applicable regulations, you will need to provide additional information on any products that are batteries, contain or are sold with batteries, or may be considered dangerous goods (also called hazardous materials or Hazmat). To learn more about dangerous goods, please refer to the Dangerous goods identification guide.

For batteries and products containing or sold with batteries, you will be asked for descriptive characteristics such as battery composition (e.g., lithium ion, alkaline, etc.) and the number of batteries. Most technical details are listed on the outside of the battery or are available from the manufacturer.
For products considered dangerous goods, you will be required to provide additional information to identify characteristics of the product such as flammability or corrosiveness that would indicate the transportation classification (UN Number). This information can often be found on the item’s outer packaging or a Safety Data Sheet (SDS).
For more information, please view our help videos – Information on Dangerous Goods and Battery Questions Help.

If you do not provide the requested information, you will not be able to create or convert your product listing(s) to FBA. At this time, listings that are already converted to FBA will not be impacted by this change.
Ten tips to prepare your advertising for the holiday season
Sep 26, 2017

We’ve compiled ten tips to help you leverage Sponsored Products and Headline Search Ads to help grow your holiday advertising. Use these tips throughout the season to optimize your ads and reach holiday shoppers with targeted ads for your products. View the tips here.

Not an active advertiser? Register now.
Already registered? Create and optimize your campaigns.
* Amazon Central / Amazon Handling Time and Transit Time Policy Changes
« on: September 27, 2017, 10:27:25 AM »
Handling Time and Transit Time Policy Changes
Sep 21, 2017

You can now set the Handling Time for all your products to 1 day in Shipping Settings.  If any of your products already had 1 day Handling Time, then this change is effective immediately. To change this setting, go to the Edit Product page or use the Inventory file templates. For more information, visit Modify delivery time.

Based on feedback from sellers, we made this change to allow faster delivery times and therefore improve buyer satisfaction. For sellers who are already shipping items within 1 day, your new and existing products may be automatically defaulted to 1 day Handling Time.

The default Transit Time and available SLAs for Standard Shipping within the United States are also being updated to better serve our customers:
Media Item (Books, Music, Video, and DVD) updates:
4 – 8 business days to the Lower 48 States
7 – 14 business days to Hawaii and Alaska
Non-Media Item updates:
3 – 5 business days to Lower 48 States
4 – 8 business days to Hawaii and Alaska
Be sure to edit your shipping templates within Shipping Settings. To change the default settings, visit Create, edit, or delete shipping templates.

A new SLA of 2-4 days is also being introduced and will be available for selection by end of October. If you use USPS Priority or USPS First Class Mail for shipments to the Lower 48 states, we recommend you set a Transit Time of 2 – 4 business days to optimize customer experience. You will receive an email communication when this change becomes available.
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