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Topics - Southern Jewel's Fab Finds

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41
Amazon Upcoming Changes to the Seller Feedback Removal Policy

Mar 23, 2018
Currently, seller feedback is eligible for removal up to 365 days after the buyer submits it.

Effective May 17, 2018, after 90 days seller feedback will no longer be eligible for removal.

This policy change will apply to all seller feedback, including feedback submitted prior to this announcement.

Feedback removal requests must still meet all other eligibility criteria to be considered for removal.

To learn more about managing your feedback, visit https://sellercentral.amazon.com/gp/help/761



Hmmm... I thought that was the policy all along.
42
* Amazon Central / This is new...
« on: March 15, 2018, 03:09:32 PM »
I'm not sure if it's just me...
I received a negative feedback the other day.

I promptly received a PHONE CALL from Amazon.
I wasn't available so Amazon left a message.

The message stated:
We wanted to make you aware that a customer has left a negative feedback.
Please sign into your account and share your side of the product fulfillment.

What?
Whoa!

It was fulfilled by Amazon and immediately removed once I notified them.

Has anyone else received a phone call?

Darn!
I received a neutral day before yesterday on a fulfilled by Amazon.
No phone call and no removal once Amazon was notified.

I agree with hubster, he states a neutral (3) shouldn't count towards a positive or negative in our seller metrics/health report.
Especially when the wording of the feedback is a postive experience.
43
Read The Article in Full: Amazon Just Announced a New Whole Foods Perk for Some Users

Excerpt:

In its latest discount roll-out since acquiring Whole Foods in 2017, Amazon announced on Tuesday it will offer 5% back to some Amazon credit card holders.

In conjunction with Whole Foods and Chase, Amazon has announced it will give 5% back on Whole Foods purchases made with the Amazon Prime Rewards Visa card and 3% back for the non-Prime version of the card.

Amazon has been slashing prices and offering deals and discounts since it took over Whole Foods.

44
* Amazon Central / Amazon FBA Checklist Manual (Step-by-Step)
« on: February 21, 2018, 10:34:54 AM »
Pretty Pretty Good List for anyone looking to start an Amazon business or to sharpen up your presence as a 3rd party seller.

Hey Reddit!

I have created an Amazon FBA Checklist that breaks down the frameworks of what it really looks like to get started selling on Amazon FBA! I've been using a modified version of this for a while now, but I decided to officially make a new one with more details so I can share it with everyone. This checklist will serve you as a basic guideline for the entire Amazon FBA process, and it has helped me countless times.

If you like, you can download this entire PDF for free here (disclosure: it links to my site to download), however, you can find the entire text below, which should be good enough to copy and paste it into a Word Document for personal use!

I am working to make this PDF better, so please let me know what helped you or what you would like to see more of in the comments.

Wishing you all the best,

Erik

Note: Link to download pdf isn't used.
Visit the Reddit post here to download the pdf



1 - Product Research
Step A: Idea Generation
Amazon Best Seller’s List
Retail Store Exploration
Amazon Movers and Shakers
AmazonBasics by Amazon
Amazon Storefronts
Amazon Product Sub-Tiers
“Customers Also Bought” Section
eBay Trending
Shopify Stores
Pinterest
AliExpress Weekly Best Sellers

Step B: Find Product Demand
Jungle Scout
Unicorn Smasher
Google Trends
Google Keyword Planner
999 Cart Track Method
Step C: Research Competitors
CamelCamelCamel
Analyze Competitor’s Reviews
2 - Product Sourcing
Step A: Find Product
Alibaba
Aliexpress
GlobalSources
Made-In-China
Step B: Order a Sample
Pay for Sample
Evaluate Sample
Step C: Pay Your Supplier
Wire Transfer
Paypal
Alibaba Secure Payment

3 - Choosing a Supplier
Step A: Evaluate Suppliers
Supplier Message Templates
Negotiation Message Templates
HubSpot CRM
Supplier Criteria
Accepted Payment Methods
Alibaba Status (i.e. Gold)
Supplier Verification
Language Quality
Supplier Reputation
Sample Quality
Response Rate
Supplier Type
Pricing
MOQ

4 - Legal
Step A: Patent Search
Google Patents
U.S. Patent Search
Step B: Trademark Search
U.S. Trademark Database
Step C: Business Entity
Refer to Setting up a Business
Step D: Legal Labels
Suffocation Labels

5 - Pricing
Step A: Determine Pricing
Amazon Revenue Calculator
Amazon Fulfillment Fees
5X Rule
Determine Minimum Profit Margins

6 - List an Amazon Product
Step A: Set up Amazon Seller Account
Choose a Seller Name
Create Amazon Seller Account
Add Professional Seller Plan ($39.99/mo)
Amazon Seller Central App
Step B: Take Product Photos
Virtuous Graphics
Fiverr
Step C: Get UPC Code
Buy a GS1 UPC Code
Step D: Create Amazon Listing
Product ID (UPC)
Product Name
Brand Name
Manufacturer
Product Variations
Upload Product Images
Product Description
Key Product Features
Keywords & Search Terms
Dimensions & Weight
Step E: Create Shipment
Amazon FNSKU Barcode
Amazon Shipping Labels
Select Single Amazon FBA Warehouse
Step F: Place Order
Negotiate Costs
Determine Appropriate Quantity
Step G: Freight Forwarders
Flexport

7 - Viral Launch
Strategy #1: Product Discounts / DealSites
JumpSend
ViralLaunch
SnagShout
Strategy #2: Amazon PPC
Determine Maximum ACoS
Automated Campaigns
Manual Campaigns
Strategy #3: Outside Paid Acquisition
Facebook Ads
Google Adwords
Pinterest Ads
YouTube Ads
Influencers
Strategy #4: Launch to Existing Audience
Facebook Review Groups
Twitter Hashtags
Real life (get creative)
Sharing with Email List
Strategy #5: Build an Email List
Landing Page
Facebook Ad Lead Gen
Product Giveaways
Misc:
Create Coupons
Optimize Keywords

8 - Review Automation
Amazon
Amazon Early Reviewer Program
Amazon’s Top Reviewers
Email Follow-Up Campaigns
Feedback Genius
JumpSend
Misc
Social Media Reviews
Analyze Your Reviews

9 - Super Optimization
Amazon Marketing Services (AMS)
Advertise on Top Seller Listings
Keyword Optimization
MerchantWords
Pricing Optimization
Splitly
Product Optimization
A|B Test Pictures
Variations
Packaging
Quality
Keyword Sourcing
Reorder Reviews
Remove Negative Amazon Seller Feedback
Misc
Lightning Deals
Bundle Products
Brand Registry

10 - Setting Up a Business
Step A: Choose Your Product Structure
Recommended: LLC
Options: Sole Proprietorship, LLC, S-Corp, C-Corp, LP, LLP
Step B: Pick and Register Your Business Name
NameMesh
LegalZoom LLC
Step C: Get Licenses and Permits
Step D: Choose Your Accounting System
Refer to Taxes
Step E: Set Up Your Business Location
Recommended: Delaware, USA

11 - Building a Brand
Branding Basics
Determine your brand’s target audience
Define a branding mission statement
Research brands within your industry niche
Outline the key qualities & benefits your brand offers
Create a great brand logo & tagline
Form your brand’s business voice
Build a brand message and elevator pitch
Let your brand personality shine
Integrate your brand into every aspect of your business
Stay true to your brand
Facebook
Facebook Page
Facebook Group
Instagram
Instagram Profile
Pinterest
Create a Pinterest Account

Twitter
Create a Twitter Account
Create a Website
Wordpress
SquareSpace
12 - Taxes
Software
Fetcher
TaxJar
GoDaddy Bookkeeping

13 - Automation
Virtual Assistants
Fiverr
Upwork
Automated Processes
Outsourcing Product Research
Manage Supply Levels & Automatically Place New Orders
Amazon PPC
Keyword Research
Marketing
Prepping/Shipping
Negotiation
Data Analysis
Customer Service
Taxes

14 - Non-US Sellers
International Credit Card
US-based Phone Number
US EIN (Form SS-4)
Free U.S. Bank Account: Payoneer
Get a U.S. Mailing Address
45
* Amazon Central / Unpacking Amazon.com and its Prime economy
« on: February 11, 2018, 03:50:03 PM »
Unpacking Amazon.com and its Prime economy
How Amazon's focus on fast shipping in the United States, customer loyalty and new technologies combined with aggressive expansion into other industries continues to pay off.

Good compilation of stats

47
* Amazon Central / Amazon Updated FBA fee preview now available
« on: February 06, 2018, 08:51:38 AM »
Updated FBA fee preview now available
Feb 5, 2018

You can now compare your current FBA fulfillment fees with the new rates that take effect on February 22, 2018. To preview your estimated fulfillment fees, you can use the FBA Revenue Calculator or the Fee Preview report.

For more information on the 2018 U.S. FBA fee changes, go to www.amazon.com/fba-fee-changes



Footnote:
As many of you know, I'm slowly backing off the amount of biz that I do with Amazon.
Closing in on retirement.
Anyhooo... I've sold so much self-fulfill that it does make me think I should be moving in that direction. Or at least half warehouse/half self-fullfill.
48
* Amazon Central / Introducing the Seller Central Alexa Skill Feb 2018
« on: February 01, 2018, 10:48:05 AM »
From Amazon Headline News:

Feb 1, 2018

Try the Seller Central Alexa skill today. Alexa, your new virtual employee, provides you with critical business updates from any Alexa-enabled device. Enable the skill, link your seller account, and say "Alexa, start Seller Central."               

After you enable the skill, say "Alexa, start Seller Central," and then try:

Sales summary: "How are my sales?"
Sales summary by date: "What were my sales yesterday?"
Inventory recommendations: "How is my inventory?"
Orders: "How are my orders?"
Campaigns: "How are my campaigns performing?"
Feedback: "How's my feedback?" and "Read my feedback."
Buyer messages: "Do I have any messages?"
Payments: "When do I get paid?" "When was my last payment?" and "What is my current balance?"
To provide feedback or report an issue, contact seller-alexa-skills@amazon.com.

The Seller Central Alexa skill is currently only available to sellers in the US marketplace.
49
* Promote Your Site / Moon Dust Soul Candles
« on: February 01, 2018, 10:26:35 AM »
Moon Dust Soul

Let's just say I would like some support for this new business that I might or might not have a stake in.
<smile>

Pass the link around, post it to your blogs/websites.
If the need arises, I sure would appreciate a nod to the site and consideration of the product.
All natural, soy wax and natural wicks.

My favorite scent is the Whiskey and Leather.
<smile>
50
Amazon is creating a health care company with the help of Warren Buffett and JPMorgan Chase

From various articles: The new, not-for-profit venture will initially focus on technology for “simplified, high-quality and transparent healthcare” for their more than 500,000 U.S. employees, the companies said. They did not elaborate on their strategy, but said they are searching for a chief executive officer.

Healthcare industry experts say the new entity could eventually negotiate directly with drugmakers, doctors and hospitals and use their vast databases to get a better handle on the costs of those services.


I knew 'something' was brewing last summer with the applications which had been filed by Amazon.
Buncha talk on the world wide web about adding in 3rd party sellers.
51
* Amazon Central / Amazon Raises Prime Fee for Monthly Plan Members
« on: February 01, 2018, 10:18:26 AM »
On Friday, Amazon raised fees for US Prime members that pay on the monthly plan.
Before the increase, the monthly Prime fee was $10.99, but will now be $12.99 per month.

The company also increased the discounted Prime Membership fee for students from $5.49 to $6.49 per month.

The annual Prime Membership cost of $99 per year remains unchanged, and the company also did not raise the price of its video only plan.
52
Amazon Treasure Trucks to Show Up at Select Whole Foods Market Stores

From the press release:

Amazon and Whole Foods Market today announced that Treasure Truck will pop up at various Whole Foods Market locations across the country with new offers and incentives. Treasure Truck handpicks new, trending, local, or delicious items, loads them on the truck, and cruises around town spreading joy for everyone with a smartphone and an appetite for fun.

Today Amazon’s Treasure Truck will have an offer customers can’t refuse – the Instant Pot Duo Mini 3 Qt. 7-in-1 Multi-Use Programmable Pressure Cooker will be available for purchase from the Treasure Truck through the Amazon App.

Customers can then pick up their order from the Treasure Truck at select Whole Foods Market locations. Whether customers want to perfect crowd-pleasing culinary delights for the big game, or meal prep health-focused recipes in the New Year, the Instant Pot is a kitchen MVP with settings ranging from pressure cooker to slow cooker.

Customers who purchase the Instant Pot from the Treasure Truck through the Amazon App will be treated to a $10 off $40 purchase coupon at Whole Foods Market. And for some culinary inspiration, customers will receive recipes from Feed Your Resolution influencer, author and creator of Nom Nom Paleo Michelle Tam.

Customers can stop by for some Treasure Truck fun, pick up their Instant Pot order, coupon, and recipe cards and then head into Whole Foods Market to gather what you need to impress your game-watching guests or keep you on track with healthy eating goals until long after the last touchdown.
53
Website.com Offers Free eCommerce Website with No Transaction Fees

Website builder Website.com introduces new eCommerce feature with not transaction and subscription fees. Founded in 2005, to date, Website.com has mostly served blogs, personal and business pages.

This new solution is designed for small merchants who wish to break into eCommerce without burdening them with long-term commitments and subscription fees.
54
* Amazon Central / Amazon Seller Forums Redesigned 2-2018
« on: January 31, 2018, 02:04:57 PM »
Amazon Seller Forums Redesign February 2018

In February 2018, Amazon will relaunch the Seller Forums with a new design and improved functionality.
The forums will be unavailable between 1am and 9am EST February 1st to enable this experience.
'Supposedly' your posts and data will not be affected as part of this change.
55
* Amazon Central / Amazon 2017 Form 1099-K is now available for download
« on: January 30, 2018, 10:11:21 AM »
2017 Form 1099-K is now available for download in the Tax Document Library

If you have consented to electronic delivery from your seller dashboard...
Reports tab, select Tax Document Library.



56
* Amazon Central / Amazon Warehouse Reserved Virtual Unit ???
« on: January 30, 2018, 09:49:58 AM »
   
Greetings from Amazon Seller Support.

Thank you for contacting Amazon Seller Support. I am Sri and I will be assisting you today.

From your email I understand your concern is regarding one unit of ASIN: ******* showing up in reserved status.

I have checked with the data and I would like to inform you that the one unit of ASIN: ******* which is showing as reserved is an virtual unit and I have corrected the data.

I have corrected the data now and no unit is in reserved status now, you can confirm the same from the below link:


Anybody run across this?
Virtual unit?
I've been with Amazon 11 years and have never heard of this explanation.

Be sure to check your reserved if they haven't shipped out in 7 days.
57
From the seller forums:

However in order to not have our Seller at loss, our Business team has made a new way for Prime seller to request the reimbursement for such Prime orders. You may refer to the below mentioned help page to raise a reimbursement claim:

Seller Fulfilled Prime refund reimbursement policy:
https://sellercentral.amazon.com/gp/help/help.html/ref=au_202109110_cont_201812230?ie=UTF8&itemID=202109110&referral=AJHNCF2NBFUJV_A3NHSMQRUZ8E98&referral=A10C4055JWNON8_A3NHSMQRUZ8E98

Also to expedite the process of reimbursement, you can directly write an email to the SAFE- T team at the below mentioned email alias:

Email Alias:
safe-t-review@amazon.com

I am sorry for making you take an additional step regarding this issue, it's just to ensure we provide you a clear resolution to avoid any discrepancy.

Please be assured that this is only a short term resolution. As a long term resolution to such instances, we are already working with our teams, passing on all the valuable feedback from the sellers, to make the necessary changes in the policy.

You may as well report it directly to our team so that your response would add weight to this feedback. You may write to our team at: sfp-selection-feedback@amazon.com
58
* Amazon Central / Amazon Transformations
« on: January 22, 2018, 01:30:54 PM »
Amazon Transformations

The most radical and transformative of inventions are often those that empower others to unleash their creativity—to pursue their dreams. These are the stories of the inventors, authors, and small business owners who are transforming their lives with Amazon.
59
* Amazon Central / 2017 Amazon Marketplace Facts
« on: January 22, 2018, 01:28:59 PM »
To Read The Article in Full: 2017 Amazon Marketplace Facts

Pretty Pretty Interesting.

More than 300,000 SMBs in the U.S. started selling on Amazon

More than 140,000 SMBs selling on Amazon surpassed $100,000 in annual sales

Fulfillment by Amazon shipped billions of items worldwide

Amazon Lending surpassed $3 billion lent to small businesses on Amazon since the program started in 2011

Amazon Handmade expanded to encompass 10 categories offering customers more than one million handcrafted items from thousands of artisans and small business owners across all 50 states and more than 60 countries

During the Holiday Season, customers ordered more than 1 billion items from SMBs on Amazon, with more than 140 million items ordered between Thanksgiving and Cyber Monday

“More and more small and medium-sized businesses are choosing to join the Amazon Marketplace and sell right alongside Amazon to reach customers around the world. Entrepreneurs and small business owners are succeeding on Amazon – they sell half the products that Amazon customers buy, and more than 140,000 small and medium-sized businesses surpassed $100,000 in sales on Amazon in 2017,” said Peter Faricy, Vice President for Amazon Marketplace. “These businesses are reinvesting in their local communities – creating jobs and supporting local suppliers. We are proud of how the Amazon Marketplace helps empower so many small businesses, not just in the US, but around the world."
60
* Amazon Central / Tips from Amazon FC Employee
« on: January 11, 2018, 11:12:03 AM »
Tips for packing and shipping your items to Amazon Warehouse

Found this tidbit interesting:
I'll leave you with a bit of trivia. Historically, the number one item pilfered at my particular FC is......beef jerky.
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