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Topics - toobusyforswapmeets

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1
* Amazon Central / Another Missed Delivery Date
« on: January 25, 2015, 04:54:56 PM »
Is it just me?  I absolutely cannot get an order here when they say my guaranteed delivery dates are and each package comes from the SC warehouse.  Oh well, this time I'll just say, you missed again, extend that prime one more time   LOL

 :-X
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* Amazon Central / WORST CUSTOMER EXPERIENCE EVER!
« on: November 06, 2014, 08:53:16 PM »
OK I'm a customer of Amazon on this "deal".  I place an order for 1000 4x4 2 mil zip lock bags and they arrive.  In DELTONA.  I don't live in Deltona.  So I call, they say the address is correct for delivery.  I say look at the tracking, it delivered to DELTONA.  It's like pulling teeth to get them to understand and place a credit on my account/refund that order.  A second item on that same order is for 400 10x13 zip lock bags.  They arrive today.  TWO days late.  The box is beat to death and there's only TWO bags of baggies in the box, so instead of 400 there are 200.  They want me to return the 200.  I ask WHY?  They're #1 LATE, missed your guaranteed delivery date by two days, arrived damaged and with product missing.  That's our policy.  REALLY????  Wasn't when I was selling so what happened?  If it's a "guaranteed" delivery date, what's the "guarantee".  That it will be delivered?  At all?  Intact?  With the full order?  That's our policy.  Here we go....REALLY??  When did that start?  Let me look at my policies I'll put you on hold for a few brief minutes.

He comes back.  That's our policy.  Me again, REALLY?  Oh after about 35 minutes of that I ask for a supervisor.  I get a supervisor.  She wants me to return the box with the two bags of 100 baggies and place the order again.  Me:  REALLY?  Here we go....I'm still on hold.  For you guys selling still on Amazon...LOTS of luck through the holidays because I'm just about DONE with Amazon.  This is ridiculous.  What's it going to be like when it really gets busy?    This is my third order recently with Amazon and I've not gotten one, not one, that was correct, on time or not beaten to death.

Warehouse?  SC

 :'(
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* Amazon Central / What The Heck Is Going On With Amazon Sellers?????
« on: August 19, 2014, 01:00:25 AM »
So we order some snorkeling equipment from Amazon and when it arrives there's a business card in one item that has a less than fully clothed woman on the front with one of those "open" bras....you know the ones, the like what's the sense in wearing that kind of bra, with a little teaser that says leave feedback for your free lingerie.

So here's the kicker, on the back of the card it tells you how to go to your settings in Amazon, find all orders that you need to leave feed back for, copy of 17 digit order number AFTER you leave feedback and then EMAIL them to let them know you left your feedback to receive your free personal lingerie item.  REALLY?!?!?!?!  I'm no prude, but REALLY??????  I'm bombarded daily by emails asking me to buy some pill or lotion or whatever for my erectile dysfuntion, blah blah blah.  Do I need to buy something from Amazon to enjoy a little scallop diving to be bombarded again by someone wanting to send lingerie, to Jerry no less   ROTFLMAO

Now WHY would we have to write the order number down and EMAIL it to amfeedback@hotmail.com??  When someone leaves feedback you can view it as a seller, you know when someone has left feedback.  What's this ploy?  A slight of hand way of compiling a mailing list outside of Amazon or what?

Am I paranoid or just so dang tired I wouldn't enjoy the lingerie anyway?      :smarty
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* Amazon Central / Amazon shares tank after big Q2 loss
« on: July 25, 2014, 10:22:36 AM »
Amazon shares tank after big Q2 loss

"Amazon's expansionist spending spree is taking its toll."

http://www.usatoday.com/story/tech/2014/07/24/amazon-announces-second-quarter-results/13107009/
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* General Discussions / Another Woot Off
« on: May 19, 2014, 10:39:38 AM »
Check woot because it looks like another woot off    YEAH!       :0191
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* General Discussions / It's a Woot-Off
« on: April 22, 2014, 09:09:13 AM »
Another woot off is going on.  Not sure anyone needs anything, but I'm watching today for myself and family    :D!
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* General Discussions / AGHGHGHGH What a PITA Lately. Just Me?
« on: January 24, 2014, 08:02:49 PM »
I try to check in several times a day and for the past week the forums are so slow to load that my browsers time out, or I get the now infamous:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache Server at ecommercesellersmotivators.com Port 80

everytime I try to read, change to see forum categories, or check pm's or write a pm to someone.  Anyone else or is this just on my end??
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* General Discussions / Forums a PITA for Anyone But Me?
« on: January 24, 2014, 08:01:29 PM »
I try to check in several times a day and for the past week the forums are so slow to load that my browsers time out, or I get the now infamous:

Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.
Apache Server at ecommercesellersmotivators.com Port 80

everytime I try to read, change to see forum categories, or check pm's or write a pm to someone.  Anyone else or is this just on my end??

9
Target 'Guest Info' Also Stolen in Black Friday Breach

http://www.foxbusiness.com/industries/2014/01/10/target-guest-info-also-stolen-in-black-friday-breach/

Sign up for the one year of credit monitoring if you were at risk, as was I.


On another note, it appears PIN numbers were also obtained in the data breach

http://www.cbsnews.com/news/target-says-encrypted-pin-numbers-were-stolen-in-breach/


10
* Amazon Central / Winter Storm Impacting the Midwest
« on: January 06, 2014, 03:24:00 PM »
I'm getting emails already about packages for my business that I have enroute....sheesh this weather is really not good for folks in the midwest and other places.  Email reads:

UPS is closely monitoring the impact of the winter storm that is bringing heavy snow and dangerously cold temperatures to the Midwest, causing service delays in Illinois, Indiana, Michigan and Ohio. We have contingency plans in place to ensure the safety of our employees and to minimize the storm’s impacts on pickups and deliveries.

Check ups.com for the latest information on service delays (including a list of ZIP codes where no pickups or deliveries are being made today) and to track the status of your packages. For impact to UPS Freight pickups and deliveries, visit UPS Freight. As always, UPS is committed to making every effort to provide service to areas where conditions permit safe access.

Please note that the UPS Service Guarantee does not apply when transportation networks are disrupted due to conditions beyond UPS’s control.
11
* General Discussions / Over Those Plants and Feed Those Birds
« on: January 05, 2014, 08:14:09 PM »
Going to get to 29 in our neck of the woods, or so they say, tomorrow night.  If you're in an area where frost might happen remember to cover your plants and also remember to feed the birds.  When it's cold out my feeders are all the rage and it's standing room only, no pun intended, so I try to remind folks that these little birdies really are looking for a quick spot to eat to keep their little body temps up.

Everyone stay warm tomorrow night!

12
Technical Notification
Jan 2, 2014

Fulfillment of Orders May Be Impacted by Winter Storm Hercules.  If you live within the area impacted by this Winter Storm, your safety and the viability of your business are important to us. Following are some actions you can take to help protect your business:

*If you anticipate that you will be unable to meet your shipping service levels, consider temporarily setting your seller-fulfilled listings to inactive. See  Listing Status Settings.

*For seller-fulfilled orders to be shipped within areas potentially impacted by Winter Storm Hercules, contact buyers via the Buyer-Seller Messaging Service about the status of their orders.

No action is required for products fulfilled by Amazon, and Amazon will handle messaging for all FBA orders impacted by Winter Storm Hercules.

Additional weather related updates can be found on the National Weather Service Site: weather.gov (1/2 - 10:30 PDT)
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Technical Notification
Dec 28, 2013

On Sunday, December 29, 2013 from approximately 9:30 a.m. EST to 1:00 p.m. EST, UPS will be performing routine system maintenance. During this time, you can still purchase UPS shipping services directly through Seller Central; however, discounted rates will not be available.   We apologize for any inconvenience this may cause. (12/28 - 17:19 PST)
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* General Discussions / Merry Christmas to My eCommerce Sellers Family!
« on: December 24, 2013, 08:33:41 PM »
In case I'm not around to check in tomorrow I wanted to wish everyone here a very Merry Christmas and hope that all of you have a chance to spend some much needed down time with family and friends.  I'll be headed to Orlando tomorrow afternoon to spend the afternoon and evening with Jerry's family (no computers, tablets, etc being taken LOL) so I'll see you guys the day after the festivities (if I can waddle to the PC after they spread they put on).

Say a prayer for my friend's father who's been moved from his hospice to the hospital and has been diagnosed with congestive heart failure and the doctor says he's aspirating fluids into his lungs.  Since there's a DNR on record and pneumonia is his prognosis we'll be going from Jerry's family's festivities to the airport with her so she can head to Indiana to be with her father and family.  They've called everyone home.  It's not a good time for her and she could use all the positive thoughts and prayers that come her way.  Her dad has been very ill since his stroke almost three years ago and although we knew we'd be looking at this day at some point, it's still heart wrenching for all of us.

MERRY CHRISTMAS!!

15
Holiday Selling Tip: Handling A-to-z Guarantee Claims and Chargebacks
Dec 11, 2013

Check your A-to-z Guarantee Claims page in your seller account daily to make sure you are aware of any issues, and take steps to resolve them promptly.

Here are some things you can do to help prevent order problems, which can lead to A-to-z Guarantee Claims and credit card chargebacks:

    Describe products accurately and provide clear images.
    Answer customer e-mail promptly and professionally.
    Ship your orders with care.
    Refund orders proactively.
    Accept returns and issue concessions when appropriate.

Learn more about resolving A-to-z Guarantee claims and chargebacks.
16
* Amazon Central / Holiday Selling Tip: Automate Your Return Requests
« on: December 14, 2013, 11:24:30 PM »
Holiday Selling Tip: Automate Your Return Requests
Dec 13, 2013

Expedite the returns process by automating your return requests. Buyers will immediately receive a Return Merchandise Authorization (RMA) number and a Return Mailing Label (RML) instead of waiting for you to authorize each individual request. You can also include custom return instructions to provide buyers with more clarity into your returns process. You will still be required to issue refunds for returned products. Automating return requests does not automate refunds.

To enable this feature, set up your Return Address, and then select one of the following in the Default Automated Return Rules section on the Return Settings page:

    I want Amazon to automatically authorize all requests that meet Amazon Policy – Each return request that falls within the Amazon 30 day return window will be authorized.
    I want Amazon to automatically authorize all requests – Each return request will be automatically authorized.

Optionally include custom return instructions and save your settings. All authorized return requests will appear on the Manage Returns page. You decide the refund amount and can choose to refund the buyer after you receive the product.
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* Amazon Central / Holiday Selling Tip: Monitor Your Customer Metrics
« on: December 11, 2013, 09:17:50 PM »
Holiday Selling Tip: Monitor Your Customer Metrics
Dec 5, 2013

Your customer metrics indicate how you are doing with respect to buyer satisfaction. Happy buyers mean fewer negative feedbacks and claims and chargebacks.

    Monitor your metrics frequently so you can spot and resolve operational problems promptly.
    Pay special attention to your order defect rate (ODR). Excessive order defect rates can eventually result in the removal of your Amazon selling privileges.
    Check your feedback and A-to-z Guarantee claim pages regularly and work proactively with buyers to resolve any issues.
    Use a Perfect Orders report to diagnose and respond to issues that can cause orders to register as imperfect, such as incorrect or unclear listings, late shipments, invalid or missing tracking information, and canceled orders.
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* Amazon Central / Pneumonia...Should I put store on Vacay?
« on: December 08, 2013, 11:26:19 AM »
Felt crappy thursday afternoon, had a TERRIBLE night Thursday night, doctor Friday and I have pneumonia.  Haven't been out of bed except a couple times since Friday afternoon.  Sold a couple things but even packaging and prepping for the mail is more than I feel like right now.  My ribs are so sore I can't breathe, my head pounds, I'm freezing to death one minute, burning up the next.  If I don't feel better by tomorrow should I put my store on vacay?  I've been able to get the few orders out that sold (no my pricing is not low, mid range right now so alot is not selling quickly).  I can honestly say that I have NEVER felt this bad with bronchitis or pneumonia.  This is the worst I've ever felt being sick     :?
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* Amazon Central / Amazon Fee Changes
« on: December 04, 2013, 03:57:12 PM »
Link

February 18th is the new FBA fee changes.  It just makes me wanna cry  LOL  I know, they're not huge, but everything goes up up up it seems      :s0147


edited by admin - shorten displayed portion of link
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* Amazon Central / Amazon Drone Deliveries????
« on: December 01, 2013, 09:16:30 PM »
Wow, that's futuristic for sure   


http://www.usatoday.com/story/tech/2013/12/01/amazon-bezos-drone-delivery/3799021/

Amazon CEO Jeff Bezos says drones would speed up delivery of online orders, but the technology is at least three or four years away
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