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Messages - Southern Jewel's Fab Finds

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Like
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* Amazon Central / Australia is open for business
« on: May 11, 2018, 09:56:13 AM »
Australia is open for business
May 4 2018

Become an FBA seller in Australia and broaden your selling opportunity to reach new customers.

Fulfillment by Amazon offers you access to our fulfillment and customer service expertise, providing your customers with the convenience of fast delivery on more products.

Learn More
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* Amazon Central / Prime Day 2018
« on: May 11, 2018, 09:54:52 AM »
Prepare for Prime Day with these tools

Don't get caught unprepared for this year's Prime Day. Learn how to use Amazon's programs such as Sponsored Products, Fulfillment by Amazon, Coupons, Lightning Deals and more to help improve your success during this global shopping event.

Learn more on Seller University.
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Learn about our new policy on buyer feedback
May 8, 2018
Effective May 8, if you ship an order on time using Buy Shipping, and the buyer leaves seller feedback solely related to delayed or not received deliveries, you can request to have the impact of the feedback removed from your feedback rating.

A line will appear through the feedback with the following statement highlighting you were not at fault when the request was approved:

“The fulfillment issues associated with this order were not due to the seller.”
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* Amazon Central / Re: Fake Reviews on Amazon
« on: May 10, 2018, 03:43:53 PM »
from the article:

Jake picked up the box on his desk, tore through the packing tape, unearthed the iPhone case inside, snapped a picture, and uploaded it to an Amazon review he’d been writing. The review included a sentence about the case’s sleek design and cool, clear volume buttons. He finished off the blurb with a glowing title (“The perfect case!!”) and rated the product a perfect five stars. Click. Submitted.

Jake never tried the case. He doesn’t even have an iPhone.

Jake then copied the link to his review and pasted it into an invite-only Slack channel for paid Amazon reviewers. A day later, he received a notification from PayPal, alerting him to a new credit in his account: a $10 refund for the phone case he’ll never use, along with $3 for his trouble — potentially more, if he can resell the iPhone case.

Jaw Freakin' Dropped
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* Amazon Central / Re: Latest Seller Poll from Amazon
« on: May 09, 2018, 11:49:10 AM »
The canes were out of the sealed wrapped candy canes.
Damaged to the point of powder in the bottom of the box.
These were Raspberry... So they would've been decent sprinkles for chocolate ice-cream.
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* Amazon Central / Amazon Meltable Removal May 15th 2018
« on: May 05, 2018, 09:29:34 AM »
Hello from Fulfillment by Amazon,
 
We are writing to let you know that meltable inventory will not be fulfilled or accepted by Amazon fulfillment centers starting May 15, 2018. Meltable inventory will be accepted again starting October 1, 2018.
 
Removal orders for this inventory must be submitted before June 1, 2018. If a removal order is not submitted before that date, your meltable inventory will be disposed of. 

“Meltable” refers to heat-sensitive grocery and health and personal care products that are eaten or swallowed, including chocolate, gummies, and probiotics.
For more information, visit Remove inventory from a fulfillment center.

Thank you for selling on Amazon.

Sincerely,

The Fulfillment by Amazon team
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* Amazon Central / Re: Supply Chain Connect
« on: May 04, 2018, 08:58:35 PM »
But since Amazon likes to steal seller's vendor data and then strike a deal with the vendor directly, I wouldn't do it.

My thoughts exactly.

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* Everything eBay / Re: Ebay Promotions
« on: May 04, 2018, 08:57:41 PM »
I don't know, as I haven't been "into" eBay in years.
It's my bent and dent store.
But....

I am heading back with a renewed sense of purpose.

If I don't revisit this in the next week, bump it to remind me.

I have some items I'm putting on Etsy, some on eBay, some on a website.

And would sincerely like to get into the promotions of eBay... again after years.
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* Amazon Central / Re: Latest Seller Poll from Amazon
« on: May 04, 2018, 08:53:23 PM »
Nyuck Nyuck
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* Amazon Central / Seller Support ARGHHHH!!!!
« on: May 04, 2018, 12:51:35 PM »
Ok, The new Seller Support/Get Help.
Who the heck thought this was a bright idea?

Anyway, type gibberish into the select help search and it will let you move to the next step.
Getting flippin' help.
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The fluuuuhhhhliping item was expired that Amazon accepted back.
I had to ask to have the item pulled and reviewed.
Because well, duh.

Amazon refunded the customer for an item they purchased in September.
Amazon placed it back in my inventory.
Amazon didn't check to see if item was expired.

All around major FUBAR.

Finally rec'd a refund.
Who is running that place?
A seller should not have to fight these types of issues as hard as I had to.
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* Amazon Central / Re: Supply Chain Connect
« on: May 04, 2018, 12:40:42 PM »
Agreed!
I. Am. Not. Doing. This.
No way.
No how.

But why?
Are there really sellers scrambling to have this service?
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* Amazon Central / Re: Amazon Pay By Invoice
« on: May 04, 2018, 12:39:49 PM »
Totally 100% agree.
Amazon could pay us instead of earning interest on our funds.
If they trust their buyers so much to pay an invoice?
Let Amazon eat the cost until it's paid.
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* Amazon Central / Re: Latest Seller Poll from Amazon
« on: May 04, 2018, 12:38:54 PM »
Those brave (and possibly don't have their wits about them)
129.

As noted above, Amazon still doesn't want to refund me on damaged candy canes.
Still.
They've seen the bubble envelop.
They've seen the damaged product.
They've seen the labels.

Nope.
No refund.

I'd best not respond. 
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* General Discussions / Re: One Customer's Complaint
« on: May 03, 2018, 09:30:46 AM »
Worthy rant!
Not one for conspiracy theories, but...yuh!
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* Amazon Central / Re: Latest Seller Poll from Amazon
« on: May 03, 2018, 09:28:51 AM »
HA!
I wonder how many Amazon had jump on that poll....

Lemme see, I had a pack of candy canes returned to me in a bubble envelope.
Arrived damaged.
Amazon does not want to reimburse me without me having to jump through a myriad of hoops.
Candy Canes. Shipped to me in a bubble envelope.
DUH!
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* Amazon Central / Re: Amazon Pay By Invoice
« on: May 03, 2018, 09:26:55 AM »
Hey!
I experienced that in December 2017 with a random payment.
I'm not rolling in the dough with these type of payments, but they are steady.
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* Amazon Central / Re: Supply Chain Connect
« on: May 03, 2018, 09:24:45 AM »
Things that make you go hmmmmm.
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* Amazon Central / Latest Seller Poll from Amazon
« on: April 29, 2018, 01:39:29 PM »

Seller Poll
Amazon seems to be genuinely concerned about the success of my business.
Not applicable
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree


Nope.
Not going to touch this.
No way, Jose.
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