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Topics - Southern Jewel's Fab Finds

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* General Discussions / Black Friday 2017 100 days away
« on: August 15, 2017, 08:05:37 PM »
That's right.
It's coming.
100 days.

After that comes our ecommerce day.
Cyber Monday!

Prepare, Prepare, Prepare!
* Amazon Central / Amazon refunded customer again...
« on: August 12, 2017, 09:44:04 AM »
Fulfilled by Amazon.
They can't find the package via carrier tracking.
Refunded customer. (which of course customer deserves refund)
Take $$$ from me.
This is an Amazon FBA issue.
Amazon Fulfilled guarantees my customers delivery of their purchase within promised delivery time.
I pay them high fees to do this.
Amazon didn't.
They should eat the cost.

Getting a rash of issues from CS that I've not seen in quite some time.
They are NOT being trained correctly.

</vent over>
Customer Service Gripe:
Refunded customer for an order that was close to 120 days old.
Accepted item back into my inventory that was a food item.
* Amazon Central / LTSF August 15, 2017 Coming Up Fast
« on: August 09, 2017, 09:41:59 AM »
Countdown is On!

The next Fulfillment by Amazon inventory cleanup is scheduled for August 15, 2017. On that day, units that have been in an Amazon fulfillment center in the U.S. for six to 12 months will be assessed a Long-Term Storage Fee of $11.25 per cubic foot. Units that have been in an Amazon fulfillment center for more than 12 months will be assessed a Long-Term Storage Fee of $22.50 per cubic foot.

In the past, one unit of each ASIN in storage has been exempt from the Long-Term Storage Fee.
Consistent with Amazon’s Long-Term Storage Fee assessment in February 2017, Long-Term Storage Fees are now assessed on all inventory that has been in a U.S. fulfillment center for six months or more. The fee exemption for one unit of each ASIN no longer applies.
We are not planning a free removal promotion prior to August 15, 2017.

If you file a Removal Order before August 15, 2017 to have this inventory returned to you, you will be unable to send in additional units of these ASINs until January 1, 2018.
You can continue to sell through your remaining inventory of these ASINs.
You are responsible for paying the appropriate fees for the return of these units.
* Amazon Central / Amazon's eating the media, too
« on: August 02, 2017, 05:29:12 PM »
Read in full: Amazon's eating the media, too

Amazon is moving into every sector from groceries to health care, but it's clear that dominating the media business is also a priority.
Why it matters: Not only is Amazon competing against digital media companies for ad revenue — they're challenging Hollywood studios for box office dominance, gobbling video distribution deals from cable companies, and launching social media and messaging networks to compete with the other major tech platforms. And their strategic investments to make money in these areas show no sign of slowing down.

Take the time to read it in full, it's not long...Interesting article.
I appreciate Amazon taking a photo of the delivery, but this isn't my front door.

Has this happened to anyone else? I can see how it'd be useful in proving a package was actually delivered, but this is not my front door. Cute door mat though.

Say Whuuut? I've not had this service, anyone else?
This is an easy and inexpensive way for Amazon to insure pkgs are delivered.
We just purchased a video doorbell.
So kewl to watch our packages being delivered, answering our 'doorbell' when we're not home and adding an extra layer of security.
Plus, I'm a nerd and like this sorta thing.
* Amazon Central / Sears to sell Kenmore brand on Amazon
« on: July 21, 2017, 10:32:04 AM »
From the article: Sears to sell Kenmore brand on Amazon

If you can't beat them, join them.

Sears Holdings Corp. will start selling its Kenmore line of refrigerators and stoves on Inc.'s website, marking the first distribution of its kitchen appliances outside of its own stores.

Sears's shares jumped 12% to $9.75 premarket, offsetting a 6.6% slump so far this year.

The move could be a boon to sales as dwindling foot traffic in stores has led to years of sales declines. Sears has been facing increased competition in white goods to Best Buy, Home Depot and other retail chains.

The company also said the partnership will benefit its Sears Home Services as it will provide delivery, installation and extended product protection for all Kenmore goods sold through Amazon.

My note: The appliances will have Alexa installed. Thus broadening the base of Amazon.
Me = Looking in pantry. Darn, I'm out of <insert name>
Looks over shoulder to Kenmore appliance and says: Alexa, Order <insert name>
Me thinking = Geeez, this is alot like Skynet

From the article: Amazon is already selling some prepared ‘Amazon Meal Kits’

Based just on trademark filings and reported plans, Amazon’s potential entry into the prepared meal kit market has had a significant impact on freshly-IPO’d Blue Apron’s stock price. Now, however, we know that Amazon is actually already testing its own “Amazon Meal Kits,” thanks to a customer in Seattle who has already ordered and prepared one.

For select users able to participate in the trial, there are approximately 17 different meals on offer, and they range in price, starting at $14.99 and going up to $18.99. Chadd compared them favorably to other similar offerings from Blue Apron, HelloFresh, Sun Basket and Home Chef.

This is the clearest indication yet that Amazon intends to offer meal kits as a proper service. The ecommerce giant often spins up a business in a limited market first, as it has done with grocery pick up and delivery service and AmazonFresh prior to this, as well as its cashier-less retail shopping experience.

Footnote: Blue Aprons stock dropped on this announcement.
* Amazon Central / 2017 Holiday Selling in Toys & Games on Amazon
« on: July 17, 2017, 10:08:51 AM »
To maintain a great customer experience this holiday season, we have established holiday selling guidelines for the Toys & Games store.

Only sellers who meet the criteria listed below will be eligible to sell in the Toys & Games store from November 17, 2017, through January 5, 2018.

•       Your first sale on Amazon must occur prior to September 15, 2017. The sale does not need to be specific to the Toys & Games store.
•       You must process and ship at least 25 orders from September 1 through October 31, 2017. The orders do not need to be specific to the Toys & Games store.
•       Your pre-fulfillment cancel rate for the period from October 1 through October 31, 2017, must not be greater than 1.75%.
•       Your late shipment rate for the period from October 1 through October 31, 2017, must not be greater than 4%.
•       Your order defect rate must not be greater than 1% short term as of November 1, 2017.

Orders that use Fulfillment by Amazon (FBA) will not be subject to the above criteria provided your account is in good standing.

You can find your cancel rate, late shipment rate, and order defect rate in the 'Performance' section of your seller account. If your account does not meet the above criteria, we encourage you to take corrective action now to help ensure your eligibility to sell in the Toys & Games store this holiday season.

Eligibility for selling in the Toys & Games store is determined separately for each marketplace. If you sell in multiple marketplaces, your accounts will be evaluated for each marketplace.

We will provide final notification about your eligibility to sell in the Toys & Games store by November 11, 2017. Beginning November 17, 2017, we will monitor the performance and listings of sellers who are approved to sell in Toys & Games during the holiday season.

Amazon reserves the right to cancel listings, remove selling privileges, and prohibit the sale of specific products to maintain a great customer shopping experience.

Here are some steps you can take to remain eligible to sell in the Toys & Games store throughout the holiday season:

•       Monitor performance metrics and take corrective action when necessary.
•       Use FBA to ship products to customers.
•       Check your orders frequently in the 'Manage Orders' section of your account.
•       Minimize order cancellations; only show inventory for sale that you have available to ship.
•       Ship orders and confirm shipment in a timely manner.
•       Ensure your seller policies are up to date.
•       If you work with outside drop-shippers, solidify their SLA commitments for providing pSLApt shipping confirmation.

Thank you for selling on Amazon.

Amazon Services

Amazon Multi-Channel Fulfillment U.S. Fee Changes - Effective August 30, 2017

Hello from Fulfillment by Amazon,
Multi-Channel Fulfillment (MCF) allows you to have Amazon fulfill orders from your other sales channels with the same fast, efficient delivery that powers Amazon Prime and your FBA business. This includes build-in integrations with website providers such as Shopify and 3dcart. MCF fees in the U.S. will be adjusted to reflect the changing costs of fulfillment and to better align with Fulfillment By Amazon’s fee structure for orders placed on The new rates will go into effect August 30, 2017. We’re notifying you now to give you time to plan for these changes.
We’re introducing the following updates to MCF fees:

Consolidation of Fulfillment Fees: The Order Handling, Pick & Pack, and Weight Handling fees will be consolidated into a single, per-unit Fulfillment Fee.

New Product Size Tiers: The current product size tiers will be segmented into the following tiers: Small Standard-Size, Large Standard-Size, Small Oversize, Medium Oversize, Large Oversize, and Special Oversize to align with Fulfillment by Amazon (FBA). Media will no longer be a separate category.

Discounted Fees for Multi-Unit Orders: We will offer discounted per-unit fulfillment fees based on the number of units in a customer order for the following product size tiers: Small Standard-Size, Large Standard-Size, and Small Oversize. See details
Changes to Unit and Dimensional Weight: We will change the way we calculate unit weight and dimensional weight to match the calculations used by FBA for orders placed on Unit weight will be calculated by adding individual unit weight to a standard packaging weight and then rounding up to the nearest pound. Dimensional weight will be calculated by taking the unit volume and dividing by 166.

For complete details on the fee changes, including product examples and definitions, visit our 2017 Multi-Channel Fulfillment Fee Changes page.
* Amazon Central / Long Term Storage Fees August 2017
« on: July 09, 2017, 09:25:07 AM »
It's coming.
Fees for Long Term Storage:

The next Fulfillment by Amazon inventory cleanup is scheduled for August 15, 2017.

If you file a Removal Order before August 15, 2017 to have this inventory returned to you, you will be unable to send in additional units of these ASINs until January 1, 2018. You can continue to sell through your remaining inventory of these ASINs.

You are responsible for paying the appropriate fees for the return of these units.
* Amazon Central / Amazon: Wax Melts and Maintenance Fee = Huh?
« on: June 29, 2017, 10:14:58 AM »
The idiocy.
Johnson Glade Wax Melts Maple Tree Inn, 6 Count, 2.3 ounces

These are wax fragrance melts.
Assembly Options
Expert Assembly $120.29
or Without .00

Grumble, Grumble, Grumble.
I reported to Seller Support, let's see if this goes anywhere.
How much money do you wanna bet I'll get the email that wants the manufacturers blah blah blah?
<rolling eyes>

* Amazon Central / Updated FBA Liquidations Program
« on: June 27, 2017, 11:38:01 AM »
Updated FBA Liquidations program

What changed?
Proceeds are automatically applied once your items sell and payment from the liquidators has been received.
It is easy to see which payments are proceeds and how much you received. Liquidated units appear at an order level in the Transaction View section of your Payments report. Payments display as Other with the product detail FBA Liquidation.
Your products will be attractively arranged to help optimize the recovery rate for your inventory.
For additional information, see Liquidating your inventory.
How FBAL works

When creating removal orders in Seller Central, you can choose to liquidate units of certain products in your U.S. inventory.

When you submit a removal order before accruing any long-term or monthly storage fees, you are not charged these fees for the removed inventory.

To learn more, go to Remove inventory from a fulfillment center.
Amazon accepts the highest offer for your liquidated inventory. The value depends on many factors—including, but not limited to—the current secondary market conditions of the units. You receive 90% of the recovered proceeds, the remaining 10% goes to a service fee.  Amazon cannot guarantee a selling price for liquidated inventory.
Amazon may discontinue this program at any time without advance notice.

How do I get started?

From the Manage Inventory page, select the items you want to remove. Go to the Action on selected drop-down list and select Create removal order.

You can also create a removal order from the Inventory Planning page by clicking either the Manage Excess Inventory or the Inventory Age tab.
Amazon Assistant: Install Browser Extension & Get

Amazon offers $5 Off Purchases of $25+ when you install the Amazon Assistant Browser Extension.
This offer is valid for Select Accounts only.

Note, offer only applies to first-time customer installation of Amazon Assistant and is limited to one per customer and account

Amazon Assistant helps you make better decisions wherever you shop online.
Order Updates and More
Stay up to date with your deliveries and never miss a deal.
Product Comparisons
Keep an eye out for product comparisons that can save time and money.
Your Universal Registry and Lists
Save products from any website to your Registries or Lists with Assistant's Your Lists tab
Save time. Assistant gives you shortcuts to popular Amazon destinations right in your browser.

Click here to see if you are eligible for this promotion
Install the Amazon Assistant Browser Extension
Open Amazon Assistant (top right hand side of browser address bar)
Go through the tutorial and the $5 off $25+ offer should then be available
Add any physical goods of $25 or more (shipped & sold by Amazon) to cart
Your $5 off Amazon Assistant discount should automatically be applied at checkout
* Amazon Central / The final countdown to Prime Day 2017 has begun
« on: June 22, 2017, 09:16:36 PM »
The final countdown to Prime Day has begun
No date yet.

Modified to add this update:
According to my Amazon Associates Day email...
Prime Day is July 11th[/color]

Get Ready for Prime Day
The third annual Prime Day will be Tuesday, July 11, 2017 with hundreds of thousands of deals exclusively for Prime members around the world.

*****New this year, members can enjoy 30 hours of shopping starting early at 6pm PT / 9pm ET on Monday, July 10, 2017 – with new deals as often as every five minutes.[/size]
* Amazon Central / Amazon Seller Forum Thread: Thank you Amazon?
« on: June 22, 2017, 12:01:02 PM »
Thread: Is this a fair thank you to amazon
Thread is Pretty, Pretty Strong.
New tools to Create High-Quality Images for Your Listings
Jun 5, 2017

Achieve high-quality images of your products with a fast, cost-effective process, using our portable photo studio and the Amazon Seller mobile app. Learn more by visiting the Portable Photo Studio.

My attempts at using the photo app have been 100% successful.
I like it!
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