Author Topic: Baltimore Amazon Warehouse  (Read 326 times)

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Southern Jewel's Fab Finds

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Baltimore Amazon Warehouse
« on: December 11, 2017, 08:47:38 AM »
I've had 2 boxes of inventory shipped to Baltimore Amazon Warehouse.
They have been delivered.
This is both verified on my Seller Dashboard, UPS, the warehouse and via Seller Support.

Oh, did I mention that December 1st and they have been sitting on Amazon's Baltimore Dock since the 1st of December?

I'm not alone.

Thread: Baltimore Warehouse

I've been advised to wait to file reconciliation until the 16th.
And we all know that often doesn't go as planned.

From the thread I learned something new.
Anyone know if you incur storage fees for packages that were delivered but not checked in?
Yes, you start paying for storage as soon as the box is marked delivered, I believe.


True?
I don't know but I'm asking Seller Support.

This happened to me last year and I fought it tooth and nail.
Shipment found in January and all my holiday seasonal items were placed into my inventory....way too late.

This doesn't bode well for me or my inventory. 
« Last Edit: December 11, 2017, 08:49:56 AM by Southern Jewel's Fab Finds »



Southern Jewel's Fab Finds

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Re: Baltimore Amazon Warehouse
« Reply #1 on: December 11, 2017, 09:43:31 AM »
Oh Dear Lawd!
Worked up a shipment today and one of them goes to MD!!!
GRRRRRRRRRRRRRRRRR!
I'm cancelling it.
I'm not taking any chances.
Just self-fulfill the almost 100 items or cancel the shipment and hope that it goes to another warehouse.
GRRRRRRRRRRRRRRRRRRRRRR!

Southern Jewel's Fab Finds

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Re: Baltimore Amazon Warehouse
« Reply #2 on: December 13, 2017, 08:33:40 AM »
Heard from Team Leader and was asked to put off reconcilation under the 20th.
Nope.
Asked the ticket to be updated to Supervisor.

uncleleroy

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Re: Baltimore Amazon Warehouse
« Reply #3 on: December 19, 2017, 08:22:10 PM »
What happened with your reconciliation?

Southern Jewel's Fab Finds

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Re: Baltimore Amazon Warehouse
« Reply #4 on: December 22, 2017, 04:12:20 PM »
Nothing.
Absolutely, positively nothing.
Amazon messages change hourly on the two shipments.
No record of shipment having arrived and must wait for confirmation from partnered shipping.
OR...
My items are between fulfillment centers and I need to wait.
Ummmm...NOPE!
You state my shipments have arrived.
USPS clarifies the shipments were delivered.
Stop flipping the messages.

Supposedly I'm supposed to see some reconciliation of funds at some point or so they say.
<eye roll>


HO HO HO!

uncleleroy

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Re: Baltimore Amazon Warehouse
« Reply #5 on: December 23, 2017, 11:41:05 AM »
Be prepared with the appropriate invoices, if necessary. If this is a large shipment, Amazon will not want to pay anything above invoice costs. Hopefully they don't do that and just give you the amount you would have received had those items sold. Or, they could find the items after Christmas and you will be stuck with items that you won't be able to sell.

Southern Jewel's Fab Finds

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Re: Baltimore Amazon Warehouse
« Reply #6 on: December 24, 2017, 01:03:11 PM »
I had this happen last year to one shipment.
They found the one shipment weeks after Christmas when the items wouldn't and didn't sell.
I paid to have them returned.

I'm blessed not to ever have to been required to show invoices. I have them, but darn it would've been a bear to find them.
I've read of others nightmares with invoices and Amazon.

Two shipments lost after being delivered.
Two entire shipments to the Maryland warehouse.
Boxes packed to the nth degree.
Fought tooth and nail to receive credit.

Seller Support...don't get me started.
What about the sellers who don't know how 'Amazon' used to run and this type of incident was handled much more smoothly?

Anyway...
Reconcilation funds have arrived.
FINALLY!

I will probably not send anymore shipments to Maryland until this is straightened out.
The seller forum boards were not pleased with Maryland.

To all the warehouse workers with Amazon:
Thank you for the smooth transition of getting my items received and into my inventory fast.
Rest because you deserve it.



uncleleroy

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Re: Baltimore Amazon Warehouse
« Reply #7 on: December 27, 2017, 03:13:48 AM »
I had this happen last year to one shipment.
They found the one shipment weeks after Christmas when the items wouldn't and didn't sell.
I paid to have them returned.

I'm blessed not to ever have to been required to show invoices. I have them, but darn it would've been a bear to find them.
I've read of others nightmares with invoices and Amazon.

Two shipments lost after being delivered.
Two entire shipments to the Maryland warehouse.
Boxes packed to the nth degree.
Fought tooth and nail to receive credit.

Seller Support...don't get me started.
What about the sellers who don't know how 'Amazon' used to run and this type of incident was handled much more smoothly?

Anyway...
Reconcilation funds have arrived.
FINALLY!

I will probably not send anymore shipments to Maryland until this is straightened out.
The seller forum boards were not pleased with Maryland.

To all the warehouse workers with Amazon:
Thank you for the smooth transition of getting my items received and into my inventory fast.
Rest because you deserve it.

Shouldn't you exempt Maryland from your well wishes? Ha!

Southern Jewel's Fab Finds

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Re: Baltimore Amazon Warehouse
« Reply #8 on: December 27, 2017, 11:00:02 AM »
Oh I did more than exempt them...cursed them mightly!
<smile>

  

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