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91
I had read this back in January.
I was wondering when it would be implemented.
I hadn't even had time to check Clark today...normally I do that early in the AM.
Time today has not been my friend.
 
Saw the announcement today via Twitter.
It is 100% going up against Wal-Mart in my opinion.

I will tell you this much that my daughter is disabled and on disability.
She has a diet that is recommended by her doctor that focuses on controlling the effects of her disability.
That diet is expensive.
No processed food, no sugar, no preservatives, fresh fruits and vegetables (not canned), low sodium, etc.
Healthy...extremely healthy...crazy healthy!
On her budget, healthy eating is something that would be impossible for her.

For those that are disabled and on limited budget and attempting or needing to eat healthy... I can't imagine many even being able to make it a week on EBT eating healthy, much less a month.

For my daughter, finding that she could purchase in bulk online for their monthly food budgets...this is a boon!
Amazon Pantry prices aren't that out of line.
She buys her physician ordered supplements, vitamins and medically required items via Amazon.

We're lucky we have a Prime account and she is on this prime account.
We don't ask her to help her pay anything towards our Prime account.
We are blessed to have her and have the ability to help her.
Not everyone has that ability.

I don't begrudge those on limited budgets having a lesser price than I pay for Amazon Prime.
And if it meant I had to pay more to help more to have access to what they need...<shrug>
We're all in this together and I don't have an iota of a problem.
92
Couple of weeks ago...A customer purchased an item fulfilled by merchant.
Gift Message was included for the invoice.
Message stated Happy Birthday from Uncle so and so.

I wrapped the gift with birthday paper...just cuz.
No biggie.
I dropped the buyer a note stating that I had upgraded shipping at no charge to Priority and also gift wrapped the package.
I wanted my customer to know package would be delivered ahead of time.

Message from Amazon...blah blah blah customer has chosen to not receive messages.
Attempted the Important.
Still don't know if customer received the message.
I feel at a loss as a seller not knowing if my customers can/will receive my messages.

I know that Amazon is attempting to cut down on seller slamming customers with leave me feedback, etc from customers.
What I don't know is if this is now the default setting.
<sigh>
93
* Amazon Central / Re: Amazon - Your message to a buyer could not be delivered
« Last post by WayOutWest on June 06, 2017, 08:48:12 PM »
Why does that not surprise me in the least  ::)
94
Just saw this on Clark Howard's website.  If you're on govt assistance, you can get Prime for $6 a month instead of the $99/yr price.  http://clark.com/shopping-retail/amazon-prime-ebt-discount/

Those with a valid Electronic Benefits Transfer (EBT) card are eligible. An EBT card is used to disburse funds for these government assistance programs:

    Temporary Assistance for Needy Families (TANF)
    Supplemental Nutrition Assistance Program (SNAP)
    Women, Infants, and Children Nutrition Program (WIC)

According to the article, Amazon hopes this will attract people who primarily shop at WalMart and other discount stores.


95
* Amazon Central / FBA negative feedback actually removed
« Last post by uncleleroy on June 06, 2017, 03:01:16 PM »
Had two feedbacks last week. One was a product review (immediately removed as per the bot) and the other one was a review on Amazon's poor packaging and the subsequent damage to the book the customer received. Within a few hours, it was struck through.

There is hope for those that have had feedback issues lately. At least we know Amazon hasn't totally given up on removing/striking through unwarranted feedback.
96
* Amazon Central / Re: Amazon - Your message to a buyer could not be delivered
« Last post by uncleleroy on June 06, 2017, 02:55:52 PM »
Many folks on the forums have reported that even when putting [Important] in the heading, the messages were still not going through.  Leave it to Amazon to screw things up.
97
* Amazon Central / Re: Amazon - Your message to a buyer could not be delivered
« Last post by WayOutWest on June 05, 2017, 09:54:48 PM »
Things that make you go hmm. . .

It's good to see that you can override it with the [Important] bit in subject line.
98
I've not run across this before and now it's happened for a 2nd time using Buyer-Seller Messaging interface.
I had upgraded customer shipping at no additional charge to them from Priority instead of First Class.
I wanted my customer to know to be on the watch out for their package sooner than the original date Amazon stated.
I'm wondering if the default is now set to no messages. Hmmmmmmm.

Your message to a buyer could not be delivered

We were unable to deliver the message you sent for order because the buyer has chosen to opt out of receiving unsolicited messages from sellers.

However, even if a buyer has opted out of unsolicited messages, if you need to send them a message critical to completing his or her order, you can include the word [Important] in the subject of your message or use the Buyer-Seller Messaging interface on Seller Central:

Go to Manage Orders.
Click the buyer’s name in the list, which will take you to Buyer-Seller Messaging.
Select "Additional Information Required" as your subject, write your message, and click Send
If you tried to respond to a buyer and received a message that the buyer has opted out of unsolicited seller messages, please respond to the buyer on the original message thread (instead of starting a new thread) and make sure that his or her original message is included in your reply.

For your reference, the following messages are considered “critical” to complete the order:
Product customization questions
Delivery scheduling
Issues with a shipping address

The following messages are “not critical” to complete the order:
Requests for seller feedback or customer reviews
Order, shipment, or delivery confirmations
Proactive customer service (for example: product manuals, tips for using the product, FAQs, suggestions if something goes wrong)
Out-of-stock or delay notifications and offers of alternate products (please cancel the order instead)
99
* Amazon Central / Re: Amazon Add-On Item Hack
« Last post by Southern Jewel's Fab Finds on June 01, 2017, 01:10:37 PM »
Nice find!
I've been meaning to try ordering via Alexa on our Echo dot.
Just haven't thought about it when ordering.

Will definitely order from there and report back.
100
* Amazon Central / Amazon Add-On Item Hack
« Last post by WayOutWest on May 31, 2017, 05:14:42 PM »
So you want to buy an add-on item, but you don't want to order a bunch of stuff right now and don't want to wait until you are ordering more?  If you have Prime and an Amazon Echo (Alexa) you're in luck!  All you have to do is ask Alexa to order it for you and she will bypass the ordering minimum.  In order to narrow the search down to the add-on item, be sure to give Alexa item specifics from the title, such as the item's model number.

E.g., "Alexa, order a Leviton fourteen zero six" will result in her finding, and offering to order, the Leviton 1406 660 Watt, 125 Volt, Two Outlet With Pull Chain Socket Adapter, Black which is an add-on item that currently is priced at $4.99. 

Note: when Alexa tells you the total, it will include any applicable sales tax, so depending on what state you're in, she might not say (in this example), "$4.99".  If your tax rate is 7%, she'll instead say "$5.34".  And, of course, prices change frequently and items move in and out of add-on status.

This is also welcome news for Amazon 3P sellers whose FBA products have ended up being converted into add-on items.
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