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Just a tad bit much...hahahaha.
Amazon shipment today hit only one fulfillment center...fingers crossed it remains.
It's KY and is a bear.
Sits on the dock and scanned in for three days before they check it into my inventory..and then still ship it out to other warehouses.
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* Amazon Central / Let the Multiple Fulfillment Center Shipments Games Begin!
« Last post by uncleleroy on August 14, 2017, 01:39:44 PM »
Well, today is the day for the multi fulfillment center distribution. I haven't tried making any new shipments but I'm going to be creating as many "cases" of product as I can to avoid the additional costs of shipping.

And that "discount" or whatever it is for lower fulfillment fees of 4 cents isn't much of anything. Might as well stick a pair of scissors through my eyes.

Ok, that last part was a little much, but you get the drift.
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* Amazon Central / Re: Amazon refunded customer again...
« Last post by uncleleroy on August 14, 2017, 01:11:33 PM »
@jeff Is this how you want your long time sellers treated?

I don't think Jeff really cares about anyone but himself. He's proven that time and again.
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* Amazon Central / Re: Amazon refunded customer again...
« Last post by Southern Jewel's Fab Finds on August 13, 2017, 09:44:31 AM »
I've never had to keep a running list of crazy support tickets before and not happy that I'm advised by SS to check back within 45 days to bump the case.
Ad-freakin-vised to remind them in 45 days to refund my money.

Not right.
This item was lost by their carrier and is over a month and a half old.
They expect me to eat the cost, remind them in 45 days and hope for a refund.

@jeff Is this how you want your long time sellers treated?
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AND I know I mentioned this...but...it's a flippin' food item.
Which is against Amazon's policy to be accepted for return.
https://www.amazon.com/gp/help/customer/display.html?nodeId=201077750

I'm not happy.
Not happy in the least bit.

Countless tickets into Amazon Support and they are telling me I have to eat the cost.

Amazon Seller Support broke their own rules by accepting a return for a food item on an order that was close to 120 days old...this is wrong in so many ways.

Amazon wants to accept the return, then they should eat the cost...not the seller.
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* Amazon Central / Re: LTSF August 15, 2017 Coming Up Fast
« Last post by uncleleroy on August 12, 2017, 07:34:14 PM »
Number of boxes is piling up fast. Before I know it, I'll have to make two trips to UPS store  :h0035
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Sheesh. And I thought I was the only one getting weird customer refunds (mine was given for a purchase made in 2015).
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* Amazon Central / Re: Amazon refunded customer again...
« Last post by uncleleroy on August 12, 2017, 07:30:36 PM »
I've gotten quite a few of these within the last month or two. I haven't had time to fight these but it's getting to the point that I'm going to take half a day and go over all of my refunds and scream bloody murder about this. I don't need the stress of really stupid SS agents doing this.
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* Amazon Central / Amazon refunded customer again...
« Last post by Southern Jewel's Fab Finds on August 12, 2017, 09:44:04 AM »
Fulfilled by Amazon.
They can't find the package via carrier tracking.
Refunded customer. (which of course customer deserves refund)
Take $$$ from me.
This is an Amazon FBA issue.
Amazon Fulfilled guarantees my customers delivery of their purchase within promised delivery time.
I pay them high fees to do this.
Amazon didn't.
They should eat the cost.

Getting a rash of issues from CS that I've not seen in quite some time.
They are NOT being trained correctly.

GRRRRRRRRRRRRRRRRRRR!
</vent over>
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Customer Service Gripe:
Refunded customer for an order that was close to 120 days old.
Accepted item back into my inventory that was a food item.
GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR!
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